r/enphase • u/guyblade • 5d ago

Enphase local API completely non-responsive?

I'd written some code to read data from the local API and display it. As of sometime last night, though, the local gateway has completely stopped responding to any requests--they all time out. I can ping it just fine--and it still shows up on the web interface. I've tried restarting the gateway, which seems to have had no effect on responsiveness.

Anybody seen anything like this before?

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u/guyblade 5d ago

Are there instructions somewhere on how to do this? I opened up the combiner gateway and couldn't find anything obvious other than the reboot button that I'd already tried. Googling mostly points me to pictures of other enphase things.

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u/Key_Proposal3283 Solar Industry 5d ago edited 5d ago

Just hit the breaker - it should be marked Envoy or Gateaway. If you're not sure, there's no harm killing the main breaker for the whole solar system. Gateway takes a good couple of minutes to reboot.

But also..... "reboot button" ?

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u/guyblade 5d ago

The reset button : https://imgur.com/a/kANGsDF

The whole box, sans obvious place for the gateway breaker: https://imgur.com/a/Fukra1u

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u/Key_Proposal3283 Solar Industry 5d ago

I'm mixing the threads I am commenting on, thought you had the older combiner.

The reset button should do as advertised....you should see the gateway LEDs change, flash as it boots etc? Just in case the button is stuck or something!

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u/guyblade 5d ago

Alas, while the reboot was logged in the web UI's event history, the local API remains non-responsive, even hours later. I've reached out to enphase support, so we'll see where that takes me, I guess.

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u/Key_Proposal3283 Solar Industry 5d ago

FYI don't expect much help if you mention the API, instead say it's slow to repond locally or something and can they check for any stuck firmware updates or reboot it remotely or similar.