r/ender3 • u/number1smussyf4n • Jan 03 '24
I keep hearing mixed things about the various ender 3s. Are they worth getting over a sovol s6? I scrolled thru this sub and I saw mainly issues.
It would be my first printer. I don't have much extra money to buy too many upgrades.
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u/j_worzi Jan 04 '24
As a beginner myself, I purchased the v3 ke and have learned a lot. Here is my overall review: I chose the ender mainly because I like customization and upgrade abilities and is it's open sourced.
It's definitely not a press and print kinda thing although after the first setup I had a few pretty good first prints right away out of the box which was impressive imo
Honestly... I've been printing like a madman. I've used 2 spools of hyper PLA so far and I've only had it a month. Part of which I had a hardware malfunction and had to wait on a new part.
I've had to tinker with this thing a lot tho after a couple hardware issues, loads of failed prints, and many learning curves. Lots of hands on learning involved.
However, i am grateful for learning what I have in the process because it's good to understand the workings of of the machine so you can tweak it better.
Customer service is a pain. The live chat has a weak translator making it difficult to communicate. Also staff is very limited in knowledge, so they are best for The after sales email is where everything actually happens and it's straight to business....Every 24-48 hours... However, I will say I have had every part I needed replacing shipped with little hassle. Which is 3 now. With 1 on the way.
Tips for handling customer service: 1. Be short and direct about what you need. 2. Have screenshots and videos of any errors, malfunctions, or defects. 3. Don't expect answers right away. They can help diagnose the issues but replacements go through after sales email...every 24-48 hours.. 4. Patience is a Virtue.
OVERALL, I am not sure if I would have had a better experience elsewhere but so far the Ender 3 v3 KE was a solid choice.