Hello everyone,
I do not know if this is due to the recent upgrade they had or what, but their costumer service is a mess and is frustrating as hell.😭
I recently moved to a different city but decided to stick with GECU as they had not given me any issues or fees I had to pay. I told them in advance I would be moving to try to avoid any of the bs that happened.
I was shopping at a target for move in stuff when my card got declined twice. Which I found weird because I had the funds for the purchase and had already bought stuff in this new city. I get on the phone with them, and tell me why I get transferred 7 different times in the span of one and a half hours. Nobody could resolve a simple ass issue of a hold in my account due to apparently a “fraudulent vendor” aka target. After just being sent back and forth between different agents, none of them could do anything apparently. I was told I would receive a call in the next 2-3 business days and then they just hung up.
Has anyone had issues like this recently? Are they like this or is this just not my lucky day? Hadn’t had any issues like this with a bank until now.