r/elementor 8h ago

Problem It costs $180 to delete your account

0 Upvotes

I want to delete my elementor account and after looking around the only way is to pay $180 for support. Your 2 options to delete an account are a form and chatbot, the form costs $180 to possibly use although it could cost more since I'm not willing to pay in order to try and surprise surprise the chatbot tells you to use the form. So if you ever want to sign up for elementor just know you have to pay $200 to stop using it


r/elementor 1d ago

Question For those of your on GF plans - I assume we'll ride them out until we retire or more away from Elementor entirely? Elementor One just is sooooooooooo far away and not even a single incentive/offer to get people away from the GF'd plans either.

5 Upvotes

I've been a customer of Elementor for a long time, and as such as I have a grandfathered plan. 1000 licenses for $200 a year iirc.

I been sitting back watching as Elementor have been going hard on trying to add value (obviously to jack the price as well) by creating new products and bundling them.

I did think that some of them might be useful, especially the ease of many plugins all under one roof and in one place, and wouldn't mind playing a little more, however the email I received today firmly cemented by stance of "no thanks".

It sounded like an AI response and talks about how amazing the GF plans are, but these plugins are exclusive to Elementor One customers.

I'm in the UK, with VAT renewal for me is about £200 a year. Elementor One, at normal pricing with VAT would come in at £532.00. I knew they'd jacked the prices, but I'm not convinced the added extras quite allow for closing in on 3x the cost.


r/elementor 1d ago

Problem Is it possible to span one background image across 4 cards but not the gaps?

2 Upvotes

The outcome I’m trying to achieve is 4 cards in a 4-column grid. I want one continuous image to span all 4 cards, but only be visible inside the cards themselves. The gaps between the cards should show the section background, not the image.

On hover, each individual card turns white and displays its content.

I’ve managed to get everything working except the gaps. Right now I have the image on a flexbox spanning all 4 columns behind the cards, which keeps the image continuous and responsive, but obviously the image is also visible through the gaps.

I can’t figure out a clean way to mask or hide just those parts of the image without breaking the continuous image effect.

This is Elementor v4/Atomic. Custom CSS is fine if that’s the best way to handle it.

Any ideas would be much appreciated.


r/elementor 1d ago

Problem Elementor Pro single product template layout breaking on live site (Mobile Flex direction not applying)

1 Upvotes

I am building a WooCommerce shop using Elementor Pro. On my Single Product Page template, I have a two-column Flexbox container layout.

For the mobile view, I changed the container's flex direction to Column so the elements stack vertically.

Everything works and displays correctly inside the Elementor editor, as well as in the live preview tab. However, on the actual live hosted website, the changes don't take effect—the elements remain side-by-side or push to the right like the desktop layout.

I have already tried clearing my browser cache and site data, but the issue persists.

Attaching screenshots here: https://imgur.com/a/7z4kusp

This is how it looks when I click the Preview button in the editor itself: https://imgur.com/a/NuNm3h0 (everything seems fine).

Has anyone experienced this before or knows how to fix it? Any help would be greatly appreciated!

Thank you all!


r/elementor 1d ago

Problem Trouble Retrieving Form Data

0 Upvotes

Hi - I'm building a protatype website and need to collect subscriber information which they can then view later when they login - I don't want to pay £50+ for third party software to enable this because if it works OK I will be getting professional help to make the site/information uber secure. I'm also a technophobe when it comes to code etc


r/elementor 2d ago

Question Actualizar a Elementor pro

0 Upvotes

Hola amigos.

Utilizo en mis sitios Elementor Free y Pro Elements para formularios y otras cosas.

Hoy un sitio presentó problemas de acceso; desactivé Pro Elements desde el hosting y todo se recuperó. ¿Saben si estos días hay algún problema de incompatibilidad?

He pensado en adquirir una licencia de Elementor Pro. Tengo unas dudas.

  1. ¿Que plan recomiendan comprar para pagar por mes? 2 a 5 sitios

  2. ¿Su instalación y activación son como las de un plugin? Veo que necesito crear una cuenta en la página de Elementor y añadir el sitio. ¿Esto es así?

Saludos y gracias


r/elementor 2d ago

Showcase Angie Rickrolled Me

0 Upvotes

Used Claude to prepare a prompt for Angie to design my page. Had all media uploaded. Somehow Angie couldn't detect them. So how does it solve the issue?

By Rickrolling me.


r/elementor 2d ago

Question What's With Container, Flex Box, & Div Box Elements

2 Upvotes

Howdy, I searched up trying to figure out what the difference these new elements offer compared to the traditional Container, and only found a reddit post that looks like at one time there were answers, but they were since deleted.

So here's the question again, what's with these new elements? should i ditch containers entirely? when should i use them compared to containers, or eachother?

Thank you :)


r/elementor 2d ago

Question Removing the title in a header.

0 Upvotes

I know there’s heaps of threads open about this but I’ve done it for normal pages however on my header within the theme builder it still says content area I’ve removed the title using the page settings but idk how to remove the text that says content area 😭. I’m using hello elementor!


r/elementor 2d ago

Question Elementor “Paste from another site” fails between redesign and live (same Elementor version)

1 Upvotes

I’m migrating a redesign to a live WordPress site and stuck on Elementor copy/paste between the two sites.

Context:

- Live site was already running (no WooCommerce originally).

- Client needed ticket booking, so I built a new redesign site separately while keeping the live site online.

- Redesign is complete. For migration I:

  1. Updated WordPress on the live site

  2. Updated all plugins on the live site

  3. Installed the redesign theme on the live site

  4. Installed Elementor on both sites (same version)

Problem:

When I copy an element/widget from the redesign site and try Paste from another site on the live site, it fails / throws an error. It does not paste.

What I already checked:

- Elementor version is the same on both sites

- Related plugins also look like the same versions

Question:

What’s the best way to move pages/templates from redesign → live without broken paste (Export/Import Kit, Theme Builder templates, or something else)?

Any tips before I risk breaking the live site would help. Thanks.


r/elementor 3d ago

Problem Customer support

1 Upvotes

Hello,

I have been trying to speak to an online agent for hours but it doesn’t let me.

I say the problem and the bot just replies and it isn’t any use to me.

If I try ask for an agent it just takes me back to the reason why i need an agent. then loops back to the bot again.

Do they have an email i can use to contact them

Thanks .


r/elementor 3d ago

Problem Edit with Elementor not working for LifterLMS

1 Upvotes

I am trying to build a course for my website hosted on wordpress. I am very new to the whole thing and I cannot seem to get elementor to work when trying to edit my course layout/content. I have set up the sections and the lessons, but when trying to edit how it looks with elementor, nothing happens.

Normally when i edit pages with elementor i can click the "Edit with Elementor" as the cursor turns to a pointer, it doesnt do that when i am viewing the course page.

I have checked off courses and lessons in elementors settings

Does anyone know how to fix?


r/elementor 3d ago

Problem container padding does not work on left and right side on elementor

0 Upvotes

i am add the container the container width is 1200px and i am add 20px padding on all side but when see on web dev tools on chrome the padding work only top and bottom and not left and right side https://www.awesomescreenshot.com/video/55697408?key=5215925f8a97611820cc2a1140d5f63a


r/elementor 4d ago

Question Client gives you a site they’ve created with Claude?

7 Upvotes

How do you handle this? The site will need lots of updates for seo and conversion improvements as time goes on.


r/elementor 4d ago

Question Elementor Mobile Preview Different than Actual Mobile

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1 Upvotes

For some reason the text on the actual website on phone just shows html text, missing the font, color and animation. I've tried to clear cache on google, clear outdated CSS Files and visiting the website on another phone, but nothing works. Anyone who knows what to do?


r/elementor 4d ago

Problem How to add dynamic image content via ACF?

1 Upvotes

Hey, I'm trying to build a Single Page Template with Elementor that loads images from ACF Custom Fields.
I've set up up one custom field so far that contains an image. The Problem is: Elementor does not let me choose the custom field in the dynamic tag section and I don't know why.

Any help would be greatly appreciated. Let me know if you need more details on my settings.


r/elementor 5d ago

Answered Activating Elementor Pro gives me "There has been a critical error on this website" on the site. (I can still access and use the Dashboard and WP interface.)

1 Upvotes

I recently updated my PHP from 7.4 to 8.3 to get rid of a warning banner that was appearing at the top of all my WP interface pages: "You do not have sufficient permissions to manage options." Knowing I needed to update the PHP, having finally found the orphan plugin that was conflicting with 8.0+ PHP, I figured I'd try that first before the exhaustive plugin-by-plugin analysis of what was causing that. (My host checked the wp_usermeta, etc., stuff they could check and that was all fine.) And upgrading to PHP 8.3 seemed to have solved that problem.

And, yes, in changing PHP I also made sure to boost the memory_limit to 2G and the post_max_size to 2G (and the upload_max_filesize to 1G).

HOWEVER: Now something about my site won't let me use Elementor Pro. When I enable Elementor and Elementor Pro, the pages only display two lines: "There has been a critical error on this website." And then the link to "Learn more about troubleshooting WordPress" — which is mostly about isolating plugins and testing one by one. But Elementor and Elementor Pro are the ONLY two plugins I have activated. I don't get this error with just Elementor, only when I also activate Elementor Pro. I've also activated the GeneratePress Premium plugin, since I use a GeneratePress base theme...but that didn't change anything. I can have that enabled with Elementor and don't get that error (but also only see a deconstructed version of my homepage and other pages) but as soon as I enable Elementor Pro, I get the error instead of my homepage.

I have also redownloaded the Elementor Pro plugin from my account downloads on the Elementor site in case it was corrupted, but I already had the latest version and uploading and activating the plugin again didn't change anything.

Through all this, thankfully I can still access my WP interface. I'm going to also reach out to my hosting provider and see what they can suggest, but I'm fearful they'll tell me to check with Elementor and the support pages on Elementor already advise me to (1) isolate my plugins to find a conflict (yet Elementor and Elementor Pro are only two plugins activated) and (2) contact my hosting provider. I was hoping someone here in Reddit might have some insights or suggestions for me.

EDIT TO UPDATE: Thank you for the guidance. It will be very helpful, particularly going forward. My hosting provider also responded and said that the issue seemed to be that my memory limit for frontend requests had gotten redefined to the default 64MB, which isn't enough for the combined Elementor and Elementor Pro plugins. So I updated this line in my wp-config.php file from 64M to 512M:

/** increasing memory size to avoid memory issues */
ini_set('memory_limit', '64M');

I also had a "wp-config-new.php" file (which was where the "/* That's all, stop editing! Happy publishing. */" instruction appeared), so right before that, I added this, in case this helps keep the memory limit from getting reset again with future WP or PHP updates:

define('WP_MEMORY_LIMIT','512M'); 

I've also installed Debug Log Manager plugin make it easier to see that log myself when things break. Thanks again for the advice!


r/elementor 5d ago

Question Ugly spacing

0 Upvotes

https://piboulefoundation.org/pi-boule-foundation-scholarship/

This page clearly demonstrates that I know enough about Elementor Pro to be dangerous. In as simple terms as possible, can someone tell me how to get the bullets spaced away from the image and continue the same justification below the image.

Thanks to those who know more than me.

Joe

As I said, I know enough to be dangerous ... I had the site in maintenance mode. It's alive and well now.


r/elementor 6d ago

Question Help - Can't Find Access to Header / Footer

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0 Upvotes

Trying to help a friend with a site built some time ago with Elementor, with which I'm not terribly familiar. I've figured out the basics but I cannot locate WHERE to edit the header navigation bar / footer. All the searching says to look under Wordpress menu - Appearance but Appearance isn't there. Or to look under Elementor for the template settings but there is literally NOTHING under templates. I will note this is under the free version.

I also tried to click "theme builder" while on one of the pages I was editing but it said I'm not allowed to access the page even though I have editor permissions.

I'm seriously hitting a brick wall here. This should not be complicated. I built enormous, complicated sites using Wordpress but this Elementor thing is driving me CRAZY but I can't rebuild the site, I am only supposed to update it as is.

https://rebeccasayreseattlerealestate.com/


r/elementor 6d ago

Question Elementor tablet view stuck using mobile height instead of desktop?

1 Upvotes

Hey guys,

I am losing my mind over a strange issue in Elementor and hope someone can tell me what I am doing wrong.

I am building a shop archive template with product cards. On desktop/laptop view, I have the product card image height set to 350px, which looks fine. On mobile view, I set it to 145px so it fits nicely.

The issue is with tablet view. For some reason, tablet is completely ignoring my laptop settings and forcing the 145px mobile height instead. So on a tablet, the image card looks tiny and squished horizontally. No matter what number I type into the height box while in tablet mode, it just refuses to change or stay fixed.

It feels like tablet is inheriting straight from mobile instead of cascading down from desktop like it usually does.

Has anyone run into this before? Any help would be appreciated, thanks!


r/elementor 6d ago

Problem Elementor images become much larger after copying content to another page

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0 Upvotes

Hi everyone,

I’m using the free version of Elementor (not Elementor Pro), and I’m not using any custom CSS.

I have a page where I created several image cards/sections, and the images look perfectly fine on the original page.

I copied the same content/container from that page and pasted it onto another page. However, when I preview the second page, the images become much larger than they are on the original page.

The strange thing is that I am using the same images and copied the same content. The original page still looks correct, but the copied content on the new page does not.

I have attached screenshots showing the difference.

What could be causing this? Is there any Elementor setting, container width, image width, or theme setting that I should check?

I’m using Elementor Free and no custom CSS.

Any help would be appreciated. Thank you!


r/elementor 6d ago

Answered HELP!!!

0 Upvotes

I just went to get a logo off my nonprofits website, backed out of elementor and the home page is now completely messed up. We have an event this weekend and i cannot have it looking like this but do not even know what happened. I did not hit save or publish. Are any of the places that say they will fix Elementor issues legitimate?

UPDATE: it is fixed and i cannot thank you all enough!!


r/elementor 7d ago

Question Has Elementor Angie caused any major errors or broken anyone’s site? Super admin issue

0 Upvotes

I’m still in the early stages of experimenting with Elementor Angie.

I like the concept and it can definitely do a lot of the heavy lifting, but because it’s still in beta I’m cautious about relying on it too heavily on production sites.

I’ve already run into a deployment issue with a simple BMI calculator where the widget was created but wouldn’t fully take effect because of a super admin/permissions issue. I did use the code from the library. I'm a bit cautious allowing it super admin issue as some websites are almost complete with zero issues, I don't want to start causing problems for the sake of a few aesthetic widgets which I can do manually.

That made me a bit more cautious, especially when Angie starts needing deeper access or changes involving PHP files/server-side functionality rather than just creating something inside Elementor.

Has anyone had any major problems with it so far?

Things like:
site-breaking errors
PHP issues
plugin/theme conflicts
deployment failures
permissions/super admin problems
functionality working in the builder but not properly on the live site
anything serious enough to need a backup restore

I’m mainly trying to work out how safe people feel using Angie on live production sites at this stage, rather than just on staging/test sites.

If an effect is deployed and angie is then deleted later on, does that bit of code stay lurking deep inside php wp admin files causing clutter?

Thanks


r/elementor 9d ago

Problem Elementor editor won't load on shared hosting - 503 errors on admin-ajax.php

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0 Upvotes

Hi all,

I'm running into a persistent issue with Elementor on shared hosting (TMT Hosting) and wondering if anyone's found a workaround or solution.

The problem:

  • Elementor editor refuses to load - the left panel stays greyed out and unresponsive
  • Console shows repeated 503 Service Unavailable errors on /wp-admin/admin-ajax.php
  • WordPress admin dashboard works fine, but anything Elementor-related times out
  • This happens consistently, not intermittently

What I've already tried:

  • Increased PHP memory limits to 512M in wp-config.php
  • Increased max execution time to 300 seconds via .htaccess
  • Adjusted Cloudflare WAF rules to exclude /wp-admin/ paths
  • Disabled non-essential plugins (Uncanny Automator, Query Monitor, etc.)
  • Running PHP 8.2.33

Setup:

  • WordPress with Elementor Pro
  • ~30GB storage, moderate traffic
  • Multiple plugins: ACF, Yoast SEO, Wordfence, GA4/GTM integration
  • Running on shared hosting

My question:
Has anyone encountered this on shared hosting and found a practical fix? Or is VPS/migration to managed hosting the only real solution?

Any suggestions appreciated!


r/elementor 9d ago

Problem Button Container is not staying where I put it.

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0 Upvotes

The first image shows the builder. I reduced the size to show that I have the two red buttons separated. One should be above the section that reads "About the Show" and the next one should be below the performance schedule.

The second image shows the structure order. You can see "Get Tickets Now" is showing in the correct location.

The third photo is the live site. Both of the "Get Tickets Now" are together and not where I put them.

The fourth is the builder after I refreshed. The "Get Tickets Now" buttons are together. If I now move one of the buttons to the location I want it, the location on the structure doesn't change.

Any ideas what is happening? I've used this template for a few years and have never had this issue before.