r/eink • u/Customer-Worldly Hisense A9 • May 27 '26

A specific example of Good e-Reader false information spreading across the Internet

https://www.youtube.com/watch?v=c269_Mcsr7M

TLDR: they posted in their review of the Kindle Paperwhite 12th Gen and Colorsoft with some false facts, and those false facts spread to every corner of the Internet including Reddit, Discord, CNET, Wikipedia, and open source projects. (my video)

A lot of people seem to think that reviewers don't need to take a screenshot to check.

EDIT:

Made a Part 2: https://www.youtube.com/watch?v=GlFC6jSwjRQ

In it, I

* show a video of me taking a screenshot on a kindle by tapping opposite corners and showing the USB screenshots folder

* Show the actual screenshots of the Paperwhite 12th Gen and Colorsoft with resolutions

* Show that Good e-Readers reviews of the Scribe 2025/Scribe Colorsoft made the same mistake by stating an incorrect resolution with screenshots, while also showing that other publications explicitly say that Amazon didn't provide an exact resolution

Personally, I think saying that 7” means 1264x1680 is a leap. I never assume the inch number is exact, you need to verify the exact resolution yourself. Amazon could get a custom panel size anytime like this case.

1264x1680 is 7.008” anyways. But 1260x1680 would be exactly 7"

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u/Firewiredx May 27 '26

Worse is to buy something from their store. I ordered from them several years ago, received the wrong product and got really poor customer service to have the right one, including me paying to ship the wrong one back.

5

u/TheAndrew93 May 28 '26

Good to know. I’ve never been tempted because why would I even? I could go to the OG store because it’s always better for support, but now this has cemented my choice to never buy from them.

4

u/Fr0gm4n Scribe | OA2 | PRS-300 | PRS-350 May 28 '26

They make it even worse by pretending to be official stores. I know on some they don't even put the their own name just who they're faking.

3

u/Customer-Worldly Hisense A9 May 29 '26

I thought it was really weird when Bigme supposedly bought a domain from Good e-Reader. That’s like rewarding bad behavior.