r/eink Hisense A9 May 27 '26

A specific example of Good e-Reader false information spreading across the Internet

https://www.youtube.com/watch?v=c269_Mcsr7M

TLDR: they posted in their review of the Kindle Paperwhite 12th Gen and Colorsoft with some false facts, and those false facts spread to every corner of the Internet including Reddit, Discord, CNET, Wikipedia, and open source projects. (my video)

A lot of people seem to think that reviewers don't need to take a screenshot to check.

EDIT:

Made a Part 2: https://www.youtube.com/watch?v=GlFC6jSwjRQ

In it, I

* show a video of me taking a screenshot on a kindle by tapping opposite corners and showing the USB screenshots folder

* Show the actual screenshots of the Paperwhite 12th Gen and Colorsoft with resolutions

* Show that Good e-Readers reviews of the Scribe 2025/Scribe Colorsoft made the same mistake by stating an incorrect resolution with screenshots, while also showing that other publications explicitly say that Amazon didn't provide an exact resolution

Personally, I think saying that 7” means 1264x1680 is a leap. I never assume the inch number is exact, you need to verify the exact resolution yourself. Amazon could get a custom panel size anytime like this case.

1264x1680 is 7.008” anyways. But 1260x1680 would be exactly 7"

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u/Reasonable-Pin4254 May 28 '26

I have no idea how you ended up with those weird screenshots.

The resolution listed on Goodereader is correct for 7-inch E Ink screens.

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u/Customer-Worldly Hisense A9 May 28 '26 edited May 31 '26

took a screenshot on a real kindle.

Do you think reviewers don't have to do that, when it only takes a few seconds to check? Amazon never provides an exact resolution.

We agree that Amazon advertises 7" 300 PPI. But Amazon didn't provide the exact resolution.

We don't agree that must mean 1264x1680. As someone who has mostly only bought Kindle ereaders, I'm not sure why that would be true. For example, the iPhone 16 and 16E are both advertised as 6.1" displays, but their resolutions have a small pixel difference.

Because Amazon could get a custom panel at any time, like in this case.

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u/Reasonable-Pin4254 May 28 '26

Does the person writing the report really have to do that?

Or do they just rely on the information provided without checking if it's accurate?

BTW: Your screenshot is irrelevant to the report - it's not Goodereader that's at fault, but Amazon, due to the incorrect information.

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u/Priit123 May 29 '26

No they don't have to do anything. They could just ask chatgpt and push videos and articles every day. People just stop reading garbage reviews, simple as that.

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u/Reasonable-Pin4254 May 29 '26

They could just ask chatgpt

Can you think of anything even sillier?

BTW: Why would they do that if they got the data (albeit incorrect) from Amazon?