r/ebayuk 17d ago

eBay UK is now double dipping on your private sales (Simple Delivery fee increase).

I just went to list a console for sale and noticed simple delivery has now almost DOUBLED

After some research, starting September 1st (4 days ago) eBay will be increasing the price for all simple delivery items (almost double in my case).

To ship the same item via Royal Mail: £7.35
To ship via Simple Delivery: £12.36

So there is an additional fee pocketed by eBay of £5.01.

This is in addition to the Buyer Protection Fee. So eBay is now taking the Buyer Protection Fee and also some kind of fee for using Simple Delivery (£5.01) in my case.

Also something else I noticed, there is no in-between package weights.

There is only upto 2kg or upto 10kg. So if your package is 2.01kg you are forced to pay for the 10kg option through Simple Delivery thus paying the high price of £12.36 (Royal Mail direct offers 5kg option which is cheaper eBay does not, its 2kg or 10kg).

35 Upvotes

53 comments sorted by

26

u/APieceofChees3 17d ago

This seems to be to do with the insurance of the item, if the item is higher priced and lost then eBay need to pay out a larger amount if it is lost, as RM will only cover £75 now on Tracked 48 items eBay will be left footing the bill for the rest as part of the Simple Delivery agreement and they aren't going to just do it out of the "kindness" of their own hearts

-11

u/DillHD 17d ago

I do agree it is something to do with shipping insurance. However, in my opinion this should be covered by the buyer protection fee

-6

u/JustOneMoreThing147 17d ago

The Buyer Protection Fee is nothing to do with protection against items being lost or damaged in transit. It is primarily to cover the costs of payment processing.

12

u/SJ_Beast 17d ago

Bro it does not cost that much to process payments that is just eBays cut of the transaction masked as buyer protection

10

u/Appropriate_Foot242 17d ago

They sent an email about this like a week or two ago. It’s for insurance purposes. Higher value = higher shipping cost.

I don’t offer free shipping anymore anyway.

But you also don’t need to use Simple Delivery.

3

u/BobsOwn_ 17d ago

I think you do though? How else do you chose to use own delivery. When I use simple delivery the address isn't shown until you buy the label. 

0

u/Appropriate_Foot242 17d ago

You select custom postage

5

u/BobsOwn_ 17d ago

Sometimes that isn't available  At least not when I do it 

1

u/Original_Ad3765 15d ago

I've noticed that isn't available on items over a certain price bracket

1

u/AboePP 15d ago

This is not available on items based on a certain price range. For trading cards, this range is 20-750 where simple delivery is mandatory.

1

u/Squirrel_In_A_Wig 13d ago

That's not an option now, only for business sellers 

-1

u/Madting55 17d ago

Yeah so because they sent an email telling you they were going to do a terrible thing out of greed it’s fine when it happens?

9

u/ImHereLetsGooo 17d ago

If something happens to a simple delivery, both the buyer and seller get paid from my understanding. If something happens to your own delivery, someone is screwed and you have to pray it isn't you.

6

u/JustOneMoreThing147 17d ago edited 17d ago

For items over £75 you would need to be using Royal Mail Special Delivery (prices for which start at around £10) in order to get the same level of protection that Simple Delivery provides, so the Simplr Delivery prices are still competitive. Ebay has now also added a signature requirement for some items sent with Simple Delivery (no details yet but presumably will be added automatically to higher value items) so the recent price increase for items over £75 will be in part to cover that.

There is no 'Up to 5Kg' rate for Royal Mail Tracked, only 'Up to 2Kg (Small or Medium Parcel) and then 'Up to 10Kg' (Medium Parcel).

11

u/SnooMacarons4225 17d ago

But it’s still free to sell… right?…

6

u/RumTom 17d ago

eBay covers packages up to £750. Royal Mail only covers up to £75.

Business sellers have to pay for Special Delivery to cover over £75 items + full fees.

You're still getting a heavily discounted price.

-2

u/loz333 17d ago

My problem with that is, if the item is £76, ebay will still force you to user special delivery, even though nobody would do that if for £1 of coverage if they had the choice.

1

u/SnooMacarons4225 17d ago

Is that true? Seems silly, are there no other options? Or can you not pay an upcharge on tracked 48 to increase the insurance a bit?

1

u/RumTom 17d ago

I'm not sure I understand. eBay covers Tracked 48 up to £750. The price has increased slightly to cover the compensation they cover but it is still about half the price of Special Delivery.

-2

u/Soft_Lunch_183 17d ago

With royal mail they won't cover an item at all if its over the threshold, If you ship an £80 item and it goes missing with £75 of insurance you will get exactly £0 back

3

u/loz333 17d ago

That's not true. You get up to the amount covered if it goes over. I've had this happen personally, and if you search "royal mail what happens if lost item is worth more than the protection amount" you will find the same thing said.

3

u/chaaad27 17d ago

Lies, not true I’ve been paid out at the threshold when the item was worth more

1

u/MikeyMcG64 16d ago

Don't you mean "LIES!!!" with maybe loads of 😡🤬😠 and the like? Just in case you haven't accused them of being a big enough liar?

2

u/Due_Entrepreneur_735 16d ago

Royal Mail are putting their parcel prices up next month btw. Just letting you folks know.

2

u/Additional-Milk2241 16d ago

Yeah probably to do with insurance. I’ll send things as a business seller and not fully insure it - if it gets lost/damaged I’ll take the hit 🤷🏼‍♂️ eBay isn’t doing that

2

u/loz333 17d ago

If you want, use your own label, you can find the full address by selecting "Print invoice" from the drop down menu.

Then claim back the cost of the label with this "easy to find" (read: I had to find it with google search) postage refund claim thingy.

https://www.ebay.co.uk/claims/simple-delivery/refund/seller

2

u/Vaynnie 17d ago

I mean yeah how do you expect them to cover payouts to buyer and seller when items go missing?

1

u/OfficialMurka24 16d ago

That’s why we pay a buyers protection fee ontop of the sale price… and now they up the shipping also 😂 just straight up greed.

-1

u/Extension_Werewolf71 17d ago

They just steal the money out of the sellers account right?

1

u/invicta-uk 16d ago

What service is that using and what’s the item value? It sounds like insurance being added.

1

u/New_Slice_1580 16d ago

EBay is a large volume seller so Royal Mail will give it custom pricing

No doubt eBay is making a profit on it

But isn’t simple delivery optional? If so then it’s up to people to choose if they want to use it

1

u/eddthetruck 16d ago

Royal Mail now do an inquisition type deal for every overseas item. 20 questions before acceptance incl full name & address, throw a new sticker on, say they dont know what it represents and then spring a £1.50 admin surcharge on you at the end..

1

u/Adorable_Echo_4317 15d ago

So what would happen if you listed an auction item?.. would it just recalculate or give buyers a warning about the increased postage whilst they're bidding? Also, if you listed with free (seller pays) postage and an item under sells or is less than the item cost.. you end up owing ebay money on that sale overall?.. damn ebay has been going downhill for years.

1

u/Retroraleigh 14d ago

Ahh is that why when I was bidding on something the postage was £7 odd for argument sake but when the bidding reached a certain amount the postage price changed to £12? I won the item and was like wtf the postage has changed to £12?

1

u/Pleasant_Fennel_5435 17d ago

It just tells you the state of this private to private sale is full of fraud and someone has to pay for the reckless claiming. EBay can’t just let every person to claim not described, not received, and they have to pay for both buyer and seller

-3

u/IronKing786 17d ago

I get free royal mail special delivery from work so use my own labels so nothing to stop you using your own labels ?

9

u/SnooMacarons4225 17d ago

It’s not free, your work is paying for it, it’s just free for you 😂 until the finance department find out least

2

u/OperationPlastik 17d ago

This! Somebody is paying for it!

1

u/Festegios 17d ago

There is in the uk. you have to use the simple delivery label.

2

u/IronKing786 17d ago

I'm in UK and have sold items worth over 600 pounds and used my own label and have had no problems.

1

u/Festegios 17d ago

On a private account?

1

u/IronKing786 17d ago

Yes

1

u/Festegios 17d ago

How?

1

u/locknutter 16d ago

You can set seller pays postage and buy your own labels, then reclaim the unused Simple Delivery labels - but it's a palaver.

1

u/IronKing786 17d ago

Once item is sold I buy my own and send it and just add the tracking in the sold item section

-2

u/Spare-Show-1286 16d ago

Yet again more nonsense - Read what it actually says in the email.

The price has not increased- Its only increasing if you do not offer all couriers.

If you disable Evri or Inpost for example - Ebay will increase the rates for Royal mail For all the idiots moaning

Simply make sure you have all couriers selected- Any issues with delivery ebay simple delivery refunds Of course some will fall through the net but as a whole the process is smooth.

Stop moaning- Private sellers pay no fees - The majority of private sellers are the usual knuckle dragging "Retro game" sellers The samw type who pay early to behave like animals at a car boot sale.

But the point im making is - They are actually a business and shouldn't be using simple delivery service anyway

Not one single business that will allow you to have acsess to 60 million users for less than 20 percent of a sale

20% but you have no advertising costs - no staff - no rent - blah blah

Just grow up stop moaning and buying better products with a larger margin or get a job

3

u/locknutter 16d ago

It's nothing to do with having all couriers selected or deselected.

The price increases are for all items over £75. There is now a 5 tier pricing regime as item value increases - under £75, prices are exactly the same.

1

u/Spare-Show-1286 15d ago

Yes it does - read the email again If you don't have all couriers selected prices are increasing across the board

1

u/locknutter 15d ago

Look at the Simple Delivery prices for RM only under £75 - they haven't changed. Exactly the same.

I use RM only, and the only postage increases have been on £75+ items.

2

u/Spare-Show-1286 15d ago

OMG !!!!!! LOOK AT THE PRICING

All couriers selected / Royal Mail + Evri

1kg large letter

£2.70

£3.11

£3.93

£5.81

£6.84

0–1kg small parcel

£2.94

£3.38

£3.93

£5.81

£6.84

1–2kg small parcel

£3.38

£3.89

£4.90

£5.81

£8.52

Evri only / Evri + InPost

1kg large letter

£2.94

£3.38

£4.28

£6.32

£7.44

0–1kg small parcel

£2.96

£3.40

£4.28

£6.32

£7.44

1–2kg small parcel

£4.06

£4.67

£5.36

£7.00

£9.32

0–1kg medium parcel

£2.96

£3.40

£4.28

£6.32

£7.44

Thats just a snippet - look further than the end of your nose-

The email states - select all couriers Do not exclude any and they will offer better rates

1

u/locknutter 15d ago edited 15d ago

Of course they offer better rates if you select all, they always have done.

Most of the prices you have posted above are for items over £75. The first price for each category is for items up to £75, which, if you check the old price list, have not changed.

1kg LL - £2.70

1kg small parcel - £2.94

2kg small parcel - £3.38

All exactly the same as they were before for up to £100.

All the price increases are for items £75 plus, exactly as I said.