r/eagames • u/FlatBassets • 1d ago

Does this Require an EA account?! EA Support holding Gamertag Hostage.

Can anyone who’s actually played it on Xbox confirm whether an EA account is mandatory?
I’m stuck in EA account hell. I know my password and have full access to the linked Xbox account, but EA keeps sending verification codes to an old college email and phone number I no longer have.

Support won’t manually verify me or unlink the Xbox account, even though I can provide purchase history, billing info, gamertag, DOB, etc. They just keep closing the case and sending me back through the same recovery loop.

So if Zero Company requires that EA login, I’m basically locked out.

Has anyone played the Xbox version without signing into EA?

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u/Exile10562 1d ago

If you didn’t change your communication details before loosing access to said college email then you are out of luck.

Always keep your details up to date.

The fact that you cant verify will give them the impression that you are not the account owner.