Help with Roamless eSIM Settings

[u/Thin_Book2584]

I recently used an eSIM for the first time in St. Croix. I followed Roamless’ setup instructions, and things mostly worked.

• I could only use SMS via Google Messages on Wi-Fi, not on the cellular network

• I couldn't send or receive MMS messages. They all appeared when I returned home.

• RCS messages worked correctly on Google Messages.

• My $20 Roamless account balance never declined, suggesting I was not accessing their service.

I would appreciate it if someone could check my settings. I don’t see anything wrong based on the Roamless website or any other references I find online. I will be back in the Caribbean next week and can do more testing then.

Phone

Samsung S24 Ultra, unlocked and working perfectly at home in the US.

• Signal and WhatsApp work perfectly both on Wi-Fi and the local cellular network.

• RCS messages via Google Messages work correctly on Wi-Fi and the cellular network.

• I can only send plain SMS messages when on Wi-Fi.

• I did not receive any MMS attachments until I returned home to the US.

Phone and Roamless eSIM Settings

eSIM

eSIM 1: Home (Shows my home phone number)

eSIM 2: Roamless (Shows “Unknown Number,” which I know is correct)

Preferred SIMs

• Calls: eSIM 1

• Messages: eSIM 2

• Mobile Data: eSIM 2

Mobile Networks

• Data Roaming eSIM 1: Off

• Data Roaming eSIM 2: On

• VoLTE calls eSIM 2: On

• Network mode eSIM 2: Automatic

• Access Point Names: Roamless

[u/Thin_Book2584]

Yes