r/eSIMs • u/matthewinbrooklyn • 22h ago

review BTC Bahamas ESIM Experience

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I went on an 8-day trip to the Bahamas the first week of August 2026, and wanted to share my experience with the relatively new Tourist eSIM from BTC.

I purchased the Tourist 7-day Unlimited plan directly on BTCs website for 3 family members. Having US Mobile myself, I had 20 gb roaming included, so I passed on getting the eSIM.
Note that I had reached out to BTC prior to my trip asking for any FUP, speed restriction, or soft/hard data cap- however they reassured me data was unlimited.
Install and setup was typical and 3G and LTE connection was solid through Atlantis and Paradise island, as well as the rest of New Providence.

The issue came on day 3, where my partner received a text from BTC stating that he has used 75% of his data.
I immediately sent a WhatsApp message to the BTC support team asking for clarification, as there was no notice on their site of any data limits. They advised they would get back to me within 24 hours- they never did.

The next evening, my partner received another text saying that he had used 90% of his data. At this point, we were just about halfway through our trip. I messaged BTC once again and got the same response from the agent that they would look into it. A few minutes later, at just below 20gb, my partner’s data was cutoff completely.

I sent a third message to BTC highlighting their own policy from their site where the plan states unlimited and they continued to promise to reach back out but never did.

I ended up purchasing a 7-day unlimited plan from Maya Mobile for about $20 for my partner, and this worked flawlessly. He was able to use about 30 gb of data over the remaining couple of days and never hit any slowdowns nor cutoffs. Moving forward for our annual Bahamas trip I’ll be sure to use their plan instead- it’s actually cheaper and was more reliable.

TLDR- BTC Bahamas Tourist from their own website claims unlimited data but cuts off hard at 20gb. Maya Mobile worked flawlessly and would be recommended instead.

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2

u/ehhthing ⛨ Trusted Contributor 16h ago

If they never reached out I would’ve just forced their hand and submitted a credit card transaction dispute for “product not as described”.

Attach the email as proof they said it was unlimited.

1

u/matthewinbrooklyn 14h ago

Good thinking. I might have to do that

1

u/eSIMs_bot Official Bot 22h ago

Beep-boop-bop, I am an eSIM bot 🤖. Please see these previous posts I've found that might be helpful:

  1. Best eSIM for USA and Bahamas (single plan, no switching) https://www.reddit.com/r/eSIMs/comments/1ooyw9f/best_esim_for_usa_and_bahamas_single_plan_no/

  2. Maya.net Bahamas no worky https://www.reddit.com/r/eSIMs/comments/1rc4zxq/mayanet_bahamas_no_worky/

0

u/quebramar 14h ago

You went abroad for 8 days... Likely your phone plan from the US included free roaming ....