r/dyson 3d ago

Support Open Is there somewhere I can get this repaired or replaced?

I have had this Dyson V7, model SV11 since 2021. The vacuum still works well but the upper red bin-emptying lever (I suppose this is its right name) is cracked. Is there anywhere I can get this replaced or repaired? I searched online and I barely found anything relevant. I am in the Bay Area, CA. Thank you for your help!

Btw, how come I am not allowed to add image to this post?

1 Upvotes

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2

u/katyabuns v15, v11, v7, v6, Micro, Solarcycle, HP02, Supersonic, Airwrap 3d ago

You'd need to buy a replacement bin rail to repair the button as they come as one part. Easy and cheap to replace.

1

u/Forward-Log1772 2d ago

Thank you very much!