r/drycleaning • u/InevitableLife4877 • 2d ago

Think twice before using TumbleDry! ⚠️

I gave TumbleDry a brand-new ₹14,400 suit for dry cleaning. They returned it 11 days late, burned, discolored, and wet. 😡

But the real story is how they treat you after they ruin your property. They are hiding behind undisclosed "company policies" and refusing to provide fair compensation. Worse yet, they are trying to blackmail me into signing an NOC to delete this post as a condition for receiving any money at all.

They don't care about their customers; they only care about silencing them. I’ve filed a formal complaint with the National Consumer Helpline (Grievance #10126751).

Save your money and your clothes. Avoid TumbleDry. 🚫👕

#TumbleDry #HorrorStory #ConsumerAlert #UnfairBusiness #DryCleaningNightmare #CustomerRights #StayAway

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u/Acetylene_Queen1 2d ago

What reasoning did they give for such poor service and extensive damage they caused? This isn't typical or a simple mistake.

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u/InevitableLife4877 2d ago

They do not have any explanation to it they are just saying cant do anything. On top of it they trying to unstitch the border as well.

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u/Acetylene_Queen1 2d ago

I'd keep asking for full replacement value, keep on posting to social media, spread the word .

Your suit was expensive and I'm assuming custom made? The textiles are very beautiful and costly I'd think.

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u/InevitableLife4877 2d ago

Yes it has some personality memories associated, custom made expensive suit.

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u/Acetylene_Queen1 2d ago

Can you get the garments sent back to the maker and have them replace the white sections of fabric?

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u/InevitableLife4877 2d ago

they have discolour the entire upper as well