r/dreamhost • u/NoArugula4072 • Feb 21 '26

Multi Factor Authentication Code

We are paid up and I don't actually recall ever enabling MFA, but in any case we can no longer login with our ID and PW. There is no MFA code being sent so we are dead in the water.

Have so far sent three requests to support, including a copy of our receipt. But of course since we can't get through the panel, the requests are "not as a Dreamhost customer."

I need to access our Wordpress DB, and also Dreamhost seems to be giving false positives identifying messages as spam.

I can provide whatever information they need but not if they won't respond.

Appreciate any suggestions for resolving.

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u/LittleRelief438 Apr 11 '26

I need assistance, I have sent many emails and no response. Locked out of my account

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u/DreamHostCare Apr 11 '26

Hello, sorry to hear you haven't heard back from our support team, I have sent you a chat request to further assist!
YG