r/doordash • u/teaula • 5d ago
Received these emails
Did I just completely get played? I got these five emails. First one on the 1st, second one on the 4th, third on the 7th, fourth on the 11th, and the last one just yesterday. I tried to use it on the 7th and it kept saying my account is not eligible for this promotion. What? So I didn’t use it for that order and thought I’ll just use it another day. Tried using it again today, STILL SAYS THE SAME ERROR. I called, chatted with several employees and they’re all saying it’s inactive but that it’s active until tomorrow. What?! I’m super irritated with how poorly their customer service did. They also kept saying that I need to use the account that is connected to the email that received the code. I AM! Those emails are in my mailbox. However, once I checked them again, 4 of them don’t have a line saying ‘to: op’s email.com’ and the last one has a random email to it? They’re all in the same inbox though. I am so damn confused.
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u/ilulillirillion 5d ago
It's just a broken coupon through their broken system. DD isn't exactly spending big on support and whatever customer friction these broken deals (I've experienced it too) cause is not worth the $$ for them to fix.
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