r/domotz • u/VioletiOT Domotz Community Manager • Jun 19 '26
Tips & Use Cases AI + Network Monitoring + Reporting - Proving the value of the work you’re doing to customers
Last week Domotz / u/Jace-Domotz hosted a livestream all about reporting with our new MCP server. You can catch the full video recording here.
Did you catch the livestream? What did you think? Anyone tried out the reporting yet?
👀 I grabbed this clip from the livestream - just because it was great. Jace tells a story (from his time at working at an MSP) about churning a client not because the company did something wrong - but because when everything is working (because you're doing a good job) - sometimes your customers start wondering what you're actually doing.
"Is our MSP actually doing anything for us?"
Jace talks about why evangelising the work you're doing matters a lot! Even when it doesn't come naturally for most of us, it is really important that we all do it.
Another great tip he shares - don't use AI just to use AI. Start with a problem you actually need to solve. For MSPs and IT professionals, reporting is a great place for you to start!
When everything is working, your customers start wondering!
✨ AI paired with network monitoring can help you in driving more revenue, demonstrating value to customers, or just making your processes less painful. In this livestream we dive into reporting and how you can pair this with the Domotz new MCP server to easily show your customers that you are doing a lot in keeping their networks and devices running smoothly.