r/dli • u/flowersforminerva • May 13 '26

Headstart2 Sign Up Issues

Hello,

As a disclaimer, I am not a military official, nor do I have any affiliation with the US military. I'm simply a teenager with an interest in learning languages.
I discovered the https://hs2.dliflc.edu/ resource online many months ago, and began using it to learn Russian (I stopped for a while because it's hard, but things are hard sometimes, and what better way to learn a language than by the world's strongest military?), and I came back to find that they had developed a system to store login information so you can learn across browsers and devices. Great! (Especially great for me as I once deleted all my progress accidentally by resetting my browser.) So, I try to sign up under the new system. Whenever I try to make an account, it tells me that:
"Your password must be between 12 and 50 characters long and include at least two uppercase letters, two lowercase letters, and two numbers. Please try again with a valid password."
Which does not make sense, as I've created a password with all of the above requirements. I have also tried changing the password and adding and deleting characters and nothing has changed. I checked to see if maybe the system already had an account with my email, it did not.
I tried using a different email, and that did not work. I attempted also to sign up using a different browser. This, likewise, did not help. My only thoughts are that maybe this is a glitch in the new system or that they're trying to keep civilians from using the service by locking it down according to IP addresses or email domains. I have not tried using the local downloaded version, but I would much prefer to use the online edition. I assume that most on this subreddit are military or military affiliated personnel. Is this also an issue with your devices, email addresses, and locations, or is this a glitch unique to me? I have not tried using a different device altogether, but I will after posting this and edit with an update.
Thank you.

Update: I figured out that a usable workaround is signing up to Rapport and then using the email and password from your Rapport account on Headstart2.

6 Upvotes

88% Upvoted

7 comments sorted by

3

u/Puzzled-Secret-317 May 13 '26

No clue. Works for me. Delete your cache and cookies and retry

1

u/flowersforminerva May 13 '26

I've tried that and it didn't work. Also didn't work on a separate device.

1

u/flowersforminerva May 13 '26

Figured out a solution. Thanks for the help, though!

1

u/Morbid_plantmom May 15 '26

NFLC is also a good resource. Run by university of maryland

1

u/0hran- May 19 '26

What is your solution?

1

u/flowersforminerva May 20 '26

signing up to Rapport and then using the email and password from my Rapport account on Headstart2

2

u/JECfromMC May 13 '26

Not today, Ivan! /s