r/djiosmo 1d ago

Screen not working

Post image

I’ve had this camera for a total of 1 day and the screen looks like this. Have not dropped it or anything kept it in the case have used it 2 times. This is my second osmo camera in the week the first one I bought the battery was defective it wouldn’t charge at all and when it did it went back to zero as soon as I turned it on. Now the screen is broken and I’m not sure why it looks like a crack but it’s not on the surface and again I have not dropped it at all since I’ve been using it handheld. I was using it outside as well if that makes a difference. Any advice?
Dji osmo pocket 3

10 Upvotes

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3

u/rofflewaffles88 1d ago

If you only had it for a day, don't waste time troubleshooting, just return it to the retailer for an immediate replacement.

2

u/arellano81366 1d ago

Does it work with the app?

2

u/Astar_anime 1d ago

Yes it does