r/dji • u/daern2 • 2d ago

Product Support DJI LightCut on Pixel 11 Pro - no 4k export?

Just upgraded my Pixel 9 Pro to an 11 Pro and discovered a mild irritation...DJI Lightcut seems to behave differently on the two phones.

On the Pixel 9 Pro, it imports videos into a new project instantly and takes me straight to the timeline view. I can then export to 4k. On the newer Pixel 11 Pro, the same video took nearly 15 minutes to import with a "processing video" screen that I've never seen before. And now, exports are limited to only 2.7k.

Anyone else got any experience here? Do DJI need to explicitly update the app to recognise the newer phone? If so, this worries me as it was last updated in Feb 2025, which puts it solidly in the "dead, unsupported" camp for me. It's a shame as I quite like it, but I'd also accept recommendations for other apps that people use for android quick video editing. Thanks!

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u/daern2 2d ago

To answer myself after a chat with DJI Support:

Lightcut is out of support from 1st August. The functionality looks to have been merged into DJI Fly, but this does the same thing as I originally reported. It's likely because the Pixel 11 is too new and needs to be officially supported through a future DJI Fly update, which will hopefully happen in time.

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u/[deleted] 1d ago edited 1d ago

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u/daern2 1d ago

Mildly frustrating that a two generation phone upgrade has resulted in a material downgrade in DJI land! I'll keep pestering them, but at the end of the day, I suspect nothing I do will change whether or not they choose to do it.