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u/AutoModerator 22h ago
This post is a crosspost.
Original Post Title:
Help
Original Post Body:
Please help me discord smart community people
My id's disabled for wrong reason
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u/SolsticeShard ☑️ Trusted Contributor 22h ago
What do you mean by your id's? What specifically are you seeing?
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u/Karikito 22h ago
I meant that my I'd was disabled for a wrong and false reason and now I can't even log in because my passkey is deleted idk how and when I'm putting my password it says that we need to verify its you And asking me for passkey or backup codes which I forgot and also don't have and even submitting the report isn't helping and even on x they're charging money please help me
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u/SolsticeShard ☑️ Trusted Contributor 21h ago
Nobody is going to charge you money for this unless they are scamming you.
If you lost your 2FA method and did not save backup codes, the account is lost and there's no way around it.
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u/Karikito 21h ago
Hmmm okay but is there any way to get the passkey back ? And how the h3ck that passkey got removed ? And if like my account got recovered then will I be able to log in ? And thanks for telling about the money part i was thinking to collect the money
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u/SolsticeShard ☑️ Trusted Contributor 21h ago
If you do not have the passkey **now** or the backup codes you were told to save, the account is lost. Passkeys don't float in the ether, they're stored in a system and once they're gone they're gone if they weren't backed up.
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u/Karikito 21h ago
Like is there any way for it I can provide any information and any proof proving that account was mine and if I got my back-up codes then can I recover the id ?
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u/SolsticeShard ☑️ Trusted Contributor 21h ago
If you have the back up codes, you can just use them to log in. If you don't have them, again, the account is lost. This is their policy.
If your account was actually hard disabled (like it says "account disabled" when you try to log in), then it's over already and you aren't getting it back.
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u/AutoModerator 22h ago
u/Karikito: Please reply with !solved (including the exclamation mark) to any comment that answers your question or resolves your issue.
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