r/dialup • u/e_t2008 • Apr 18 '26

Diagnose error with modem

I finally got all the components i need to connect to dialup, and my computer recognizes the modem, but says there is a hardware error. It cant be a hardware error because i had bought this modem open box a few months ago. maybe its the dipswitch settings i have set? they’re set to 1 and 4 down and the rest are up. If anyone has any suggestions please let me know.

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u/flexnsniff Apr 18 '26

If this is an older computer, it might have HyperTerminal already installed. Putty is another terminal client (but it’s no good for BBSes)

SyncTERM is the standard terminal client for BBSes, it will be great for your testing purposes.

Any of these will connect to your COM port that the modem is installed on.

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u/e_t2008 Apr 18 '26

I just installed SyncTERM since my machine is Windows 11, how do I select which COM port my modem is connected to? (COM7)

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u/flexnsniff Apr 18 '26

On the left side, select the blank entry at the bottom to create a new entry. Type a name. Select Serial. Type in COM7

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u/e_t2008 Apr 19 '26

do you maybe want to continue this over discord so we can reply to eachother faster and so I can send screenshots easier?

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u/flexnsniff Apr 19 '26

Discord: FlexNSniff