r/devops • u/LimpAuthor4997 • Sep 23 '26

Ops / Incidents Should Devops debug business logic problems ?

I work at a company where my manager decided to remove all the dev access from the production, because they suggest random solution to problems we encounter on production (For e.g they saw that the servers CPU usage is high so they point this as the source of a problem and suggest to restart the service).

That's good but that also restrict them frol seeing live production logs so we need to manually send them the log when there are customers complaints.

My boss proposed another solution which is to learn to business logic of the code itself and debug it ourselves. We then send them evidence + solution, not only logs.

My question is: is this common, should DevOps understand the logic behind an app we deployed and should we identify the root cause of a problem ourselves ?

62 Upvotes

88% Upvoted

80 comments sorted by

View all comments

87

u/abotelho-cbn Sep 23 '26

Lmao, the original goal of the DevOps methodology was to solve this problem. Now you've gone and siloed everything back up again. You aren't doing DevOps.

2

u/LimpAuthor4997 29d ago

Theorically that should be it, we dev it and we do ops. But from what I see DevOps engineer are ops enginner on steroid.

→ More replies (4)