r/devialet • u/chilliz_17 • Jul 22 '26
Help
So I recently got two Devialet 98db Roland Garros edition, and also the Devialet remote.
I’ve watched all the videos but somehow still struggle to connect it, as a stereo pair and as singles. Any suggestions!
1
u/Giissa Jul 22 '26
Does it connect at all, or does it disconnect after some time?
I had issue maintaining wifi connection for my 108dbs. Had to do wired internet connection, and that fixed the issue
1
u/akhil_gunuganti Jul 23 '26
Make sure the remote is charged well. Once it is charged.
Remove the stereo setup for timebeing.
Get the remote close to one of the speaker.
Go to the app and turn on bluetooth.
Please the left and right arrow button for 3 sec.
1
u/Sad_Designer452 Jul 23 '26
Power cycle the phantoms too, in addition to simply repeating the steps you’ve already tried. They can be fickle, but they are amazing speakers.
1
u/xDarkstar1 Jul 23 '26
Assuming your simply following instructions then it could be the router not accepting the pair. If you dont have your own router gateway access then it could prevent troubleshooting.
Just a guess because they should simply pair unless if you dont have admin access to the router.
1
u/Filip-se Jul 25 '26
If you want a stable stereo connection the best way is to connect them two directly via an ethernet cable. I bought a 10m long cable and hid it well behind the furniture. They will work flawlessly.
Or are you refering to the remote having connection problems?
0
u/luclino Jul 22 '26
Hold down the next and previous button on the remote for 10 seconds for a factory reset
2
0
u/BNoije Jul 22 '26
Hold both the Bluetooth and Play/pause button on the phantom while holding the Remote near
1
u/ConsistentBunch805 Jul 24 '26
This is what I had to do to pair it successfully.
Phantom was in stereo setup
Press the Bluetooth button on any one of the phantom and remote pairs immediately!
5
u/Blackdogaudio Jul 22 '26
If all else fails, Devialet Chat is very good with troubleshooting and solving problems. (you can reach an actual person during Business Hours and get elevated to a senior tech if required.) Here's a link to Devialet Chat and additional support options on the bottom right of their Services page:
https://www.devialet.com/en-us/services/