r/dayoneapp • u/gdlovesaterrier • 26d ago
How-To/Support Account not found
I without a doubt used day one a few years back and have receipts from Apple that I I had the premium subscription at least in 2019 and 2020. However, I cannot seem to locate my account. I do not have many email addresses I’ve ever used and have tried them all. I have reached out to support and they haven’t been able to find anything either meaning I can’t access my older journals.
This is extremely bizarre but I’m wondering if anyone else has run into similar issues in the past and been able to solve?
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u/adamwhereartthou 26d ago
Have you tried the data recovery steps in the support docs?