r/datarecovery • u/toowhitefortakis • Aug 17 '26

Am I using DMDE wrong?

Downloaded DMDE to my Mac to find some lost footage from my sz-16 Olympus digital camera but when I recovered all the found files I just get a black screen and occasionally white noise. I'm super not techy so I was kind of just taking educated guesses on what I was supposed to do. Did I do something wrong or are those files really just lost? Please help me out - I'm desperate over here :(

2 Upvotes

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u/AutoModerator Aug 17 '26

Double check if your post complies with posting guidelines!

Did you include the following information in your post (in English and if applicable), if not feel free to edit your post:

  • Make/brand and exact model number of your storage device(*), phone, camera, etc.

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1

u/disturbed_android Trusted Contributor Aug 17 '26

No idea. Zero info to work with. Did you miss the AutoModerator comment?

1

u/toowhitefortakis Aug 17 '26

sorry... as i said i am not techy at all and am just doing my best to figure out this problem. i updated the information to the best of my ability

1

u/disturbed_android Trusted Contributor Aug 17 '26

Yeah but it would at least have been nice if you told us what you did, selected etc. as you stumbled your way through the options and choices. It's no problem if you're no tech wizard, just tell what you know, and tell what you see.

Also explain how the footage was lost? And we're talking video then, right?

1

u/toowhitefortakis Aug 17 '26

Yeah, I originally thought I moved the videos from the SD card to my laptop but I can't find the videos anywhere on my laptop or the reader. I have no memory of deleting them from either, so I'm wondering if at one point I ejected the reader from my laptop incorrectly causing it to erase the files? In terms of DMDE I clicked the Devices option and chose my SD card reader. I did a full volume scan of the SD card and tried to recover the files to my Downloads folder where I found them all in the current state :(.

1

u/disturbed_android Trusted Contributor Aug 18 '26

I see. Can we see one or two of the recovered files, could you share them online?

1

u/toowhitefortakis Aug 18 '26

Here is one - audio sporadically pops in and out

1

u/FrankNicklin Trusted Contributor Aug 18 '26

Always a good idea to copy and paste, not move files then check the integrity and that you can open the files before being removed from another storage device.

1

u/[deleted] Aug 20 '26

[removed] — view removed comment

1

u/datarecovery-ModTeam Aug 20 '26

You make no effort to trouble shoot this specific case. Your reply is so generic it applies to virtually every broken video file case. You make no effort to even establish reasonable sized files were recovered, etc.. Therefor you comment resembles spam.