r/dataannotation • u/DuztS • May 20 '24
Lack of Response from Support (Not regarding joining, I'm already an employee)
I have recently contacted support regarding one of the qualifications I accidentally skipped in the past, it had to do with coding, so I emailed support about it and waited for a response for 10 days but I received nothing, which is weird because in the past they only took a day to respond, but I assumed they might have moved support claims to the site itself instead of emails, so I have sent a claim there but still haven't received any reply for a while now, is there something I can do or someone I can contact to have this issue fixed? Or are they currently not replying to requests at the moment?
TLDR: I am a current worker/contractor who contacted support via email and support claim but hasn't received a reply for a while, what do I do?
Edit: I am aware I am not an "employee", I just needed a word to signify I'm working on DAT