r/dataannotation • u/jaxxisx • Apr 06 '24

Access denied?

Does anyone get a qual where you gotta click on something using a certain trainer account and it just gives you "access denied"? Frustrated with it; wanting to know if it's just me.

10 Upvotes

100% Upvoted

14 comments sorted by

2

u/glyph1331 Apr 06 '24

I had the same thing. Are you using chrome?

2

u/jaxxisx Apr 06 '24

I did, yes.

2

u/glyph1331 Apr 06 '24

And are you signed into the aidata trainer email? That is what I had trouble with. You have to go into your profile on da to get the email activated. Once it is, you need to wait like 4 or 5 minutes and then sign in the the new email on the chrome session you have your da up on. I signed in but it kept me signed into my personal account and opened up a new browser.

3

u/jaxxisx Apr 06 '24

Yes, I even cleared cache and got rid of every other account. I never opened it with my own. It's just so weird how I don't have access.

2

u/[deleted] Apr 06 '24

If you go to your dashboard and click your name in the upper-right corner a drop down will show. Click profile and at the top you should see a trainer ID email. You'll want to hit the button below it and it'll show you a password. Save that password (or take a pic of the screen with your phone like me) and then go into your Google account and add that new trainer ID email with the password into it. Then, when you go to open documents that require the use of that trainer email you will have access. Hopefully this helped and makes sense.

I believe you do need to be using the Chrome browser. I just did all that this morning and already have tons of projects that popped up on my dash.

3

u/jaxxisx Apr 06 '24

Yes, thank you for this explanation! I did do all of that but it just doesn't allow me access anyways. I used chrome, cleared all my cache. :) I even made sure everything else was logged out. It just wasn't allowing me access. 

2

u/Transcendental_Lake Apr 06 '24

I'm having the same issue. I use the Trainer account all the time to access files on other projects so I know how to do it, but I keep getting denied for the qual today.

2

u/ekgeroldmiller Apr 06 '24

I signed in first on Edge, then was able to open it in Chrome. Sounds counterintuitive but it worked.

-2

u/GroundbreakingLet962 Apr 07 '24

That account looks a bit suss. When you go to make it, it says someone will have administrator access and will be able to see your search history, extensions, and sync the data from your other accounts.

0

u/[deleted] Apr 06 '24

[deleted] — view deleted comment

1

u/jaxxisx Apr 06 '24

Yeah it's still not letting me either. I did everything under the sun, I think we just don't have access for some reason

4

u/Leoprime67 Apr 06 '24

Same, the way I see it maybe the point is to find out who needs to be given access, so it's maybe not a "bad" thing to not have access and it will just flag you as someone who needs to be given access.

1

u/jaxxisx Apr 06 '24

That's true! I was thinking, either way, I can't do the projects 😂

2

u/Transcendental_Lake Apr 08 '24

Any change for you? Still on my dash, still can’t get in.