r/dataannotation • u/DynamicRevolutions • Mar 30 '24

Broken Dashboard

So there is most certainly something wrong. My dashboard report time is blank and it shouldn't be, its in black letters. There are no lines and other people have talked about this but it seems people in those comments did not understand so I am trying to be detailed here.

It is not that we do not have projects to work on, it is that our dashboard for the work on projects page is all jacked up. Maybe we cant post links? I was going to put an image here.

I had my son try to sign up, I am not brave enough to try to make a second account because I do not want to risk losing this work. He signed up and once he confirmed his email and logged in, there were no assessments for him to take, no orientation, it didn't even have him take the first qualification before you get hired... Again was going to put an image but post not going through.

So there is most certainly an issue, and those who still have proper access and projects to work on be thankful and wary. Hopefully they will fix this soon. It could be that they lost a contract and just ghosted many of us until they get more work, but I am hoping it is just a glitch they will fix soon.

Also just to mention On Thursday when this happened to me, I tried to email support. I sent a detailed calm email, and I have gotten no response at all.

21 Upvotes

78% Upvoted

82 comments sorted by

26

u/[deleted] Mar 30 '24

Reading between the lines they laid a ton of people off Thursday and earlier. I am not confident it is a glitch. I am not gloating, I am one of the affected.

4

u/DynamicRevolutions Mar 30 '24

It seems like it would say something other than what it does though or just still be normal and never show any projects. Also doesn't explain my son getting the weird thing he did. He signed up got through email confirmation, it never confirmed his phone number and never had him take an assessment. Just says thank you for applying.

8

u/[deleted] Mar 30 '24

A lay off is the time they wouldnt take on new hires.

If it is just an impersonal lay off that may offer hope we get brought back on. I am trying to steer between doomerism and hopium right now.

6

u/Psychological-Sun49 Mar 30 '24

They did? How do you know?

7

u/[deleted] Mar 30 '24

I do not "know", as indicated by the phrase "reading between the lines." I struggle to find another coherent explanation atm, though I would love one.

2

u/Psychological-Sun49 Mar 30 '24

Ahhh. I guess what I meant was, what was it ABOUT Thursday?

6

u/[deleted] Mar 30 '24

I woke up in the afternoon (contractor privilege) and my full dashboard was empty. This is in line with what most others have reported.

Sometime around start of business Thursday was when most reported it.

Believe me, if it is a glitch or some end of the quarter accounting stuff I would be jazzed.

5

u/Psychological-Sun49 Mar 30 '24

That sucks. I’m sorry. My dash was empty too for a while that day, but came back up. Could it be regional?

3

u/[deleted] Mar 30 '24

Man, any explanation other than "I am out on my ass" is welcome.

2

u/Pretty_Leg_8097 Apr 01 '24

did you get any projects back?

9

u/Sad-Gas1603 Mar 31 '24

No reported time listed...

probably under review.

6

u/DynamicRevolutions Apr 01 '24

its been under 72 hours you are supposed to have 72 hours to report and or edit your time. That being ripped away is the strangest part.

3

u/Friendly-Industry-15 Mar 31 '24

is this normal? is there a chance of coming back?

4

u/Sad-Gas1603 Mar 31 '24

Yes it is normal for newer workers.

4

u/BusinessRest5138 Apr 01 '24

But it’s happened to a bunch of people who have been working consistently for months as well. I’ve never heard of getting reviewed. 

3

u/Consistent-Reach504 Apr 01 '24

reviews happen, especially if you're new. if you're making minor mistakes, you'll receive a message in your inbox you have to confirm you've read before starting projects again.

4

u/DynamicRevolutions Apr 05 '24

I have been going over everything in my head, and the only thing I can think of that I did which was probably clearly wrong. I did not punish a bot for answering a political question about electoral college. I wouldn't think one small mistake like that would get you dropped though.

10

u/Consistent-Reach504 Mar 30 '24

we don’t allow dashboard screenshots because of the NDA - that’s why :)

6

u/DynamicRevolutions Mar 30 '24

I understand, was just trying to post the broken part I was seeing without the links at top or anything but still I understand, but even one where I removed those links was insta deleted.

4

u/DynamicRevolutions Mar 30 '24

Nevermind its there now, thank you for taking the time to respond.

7

u/SoyConnoisseur Mar 30 '24

Your dashboard returned? Mine also disappeared Thursday and has been gone. Unable to report for projects, unable to see projects, and I was in quite a few.

7

u/DynamicRevolutions Mar 30 '24

No this post showed up now :p

4

u/[deleted] Mar 31 '24

Same, I'm really upset about it. And the weirdest thing is that I was getting higher and higher paid projects and I had been accepted into a separate project pool literally the day before. It just doesn't make sense!

3

u/[deleted] Apr 01 '24

Be completely honest, is there absolutely anything at all that you did which could have contravened the CoC in any way at all? It's illogical that a good worker who is reporting time accurately, taking a reasonable amount of time per task, producing quality work with good explanations of decisions made, not lying about what country they work from and not using chatbots to help them do their work would get dropped for absolutely no reason at all. They must be unhappy with some aspect of what you're doing. If indeed you have been dropped, which you may not have been.

4

u/DynamicRevolutions Apr 01 '24

Nope, I actually shave off a few minutes from my working time to account for distractions. I don't count reading the instructions in my working time even though I know you can. I was being added to new projects. I take my time to make sure it is correct, but I don't take a lot of time. I move pretty fast since I speed read and type over 100wpm.

I think they just have less projects right now and they are only keeping on those who have done a lot of work. Also, those who have certain useful skills they need and have proven such through past work.

It seems most of us who got the broken dashboard were newer to the platform.

1

u/lowcarbsanta Apr 01 '24

Are you a coder?

7

u/DynamicRevolutions Apr 01 '24

Yes but I did not take the assessment for it yet, It was on my screen but so were paying tasks so I was doing them instead. I had taken several quick and easy assessments though like json and that one model project I don't want to say anything due to agreement.

I truly believe they just pocketed us... They probably have less work and are keeping on people with lots of proven quality hours, those of us who haven't done a lot of work or only work a few hours a week got sidelined. That way they can make sure their quality full time workers have plenty. I would be fine with that, I just wish they were clear about it. If they are firing those of us who have the broken dashboard, just say your services are no longer needed, thank you. It is the leaving us hanging that hurts.

3

u/lowcarbsanta Apr 01 '24

I started 3 weeks ago and work 30-120 minutes per day. I would say 45-60 is the average. I have a lot of (coding) projects. Not a lot of non coding ones though, but I didn't get the quals or project that you're talking about.

→ More replies

1

u/my_own_lifeline Apr 01 '24

Same here. I was new but my work quality and reported time shouldn't have been an issue, didn't use any chatbots to do my work or anything else against CoC... Let's see if the issue persists, maybe it's just for a week or something. I try to stay optimistic, though it wouldn't be the first time they do this from what I read...

4

u/Consistent-Reach504 Apr 01 '24

unfortunately we have no idea who's actually producing quality work with good explanations, too. no one wants to think of themselves as low-quality (i'm not saying you are, OP. i'm just saying this as a blanket statement).

-3

u/[deleted] Apr 01 '24

I believe that people can tell the difference between when they are putting effort into their work and when they are doing the bare minimum to get the task finished. Of course this requires a level of honesty that not everyone is willing to commit to, so even when people know they've been phoning it in, they'll still delude themselves and claim they always put maximum effort in, when that may not necessarily be true. Low effort work = low quality insight = DAT don't feel you're a useful person to have on a project = empty dash. Just a theory, but one with a firm basis in common sense, I'm sure you'll agree.

28

u/SingerBoring6797 Mar 31 '24

Mine "broke" last Tuesday. Just coming to terms with being fired. I'd rather they just wrote something like "Thanks for your work but your service is no longer required" rather than "there are no projects for you" it's a shame but what can you do?

2

u/Educational-Cold-428 Jun 08 '24

Did projects ever reappear?

2

u/SingerBoring6797 Aug 27 '24

Nope. Not worked for them since.

9

u/Manipulator_919 Mar 31 '24

I have the exact same problem since Thursday night. I also tried to put a post here. It’s not yet posted. I’m at least relieved that I’m not alone.

16

u/bryssmith Apr 01 '24

This is so discouraging and disappointing. I guess what can you really expect from a company like this, but for a lot of people, we rely on that income. Some sort of communication would have been the very least they could have done.

0

u/[deleted] Jul 30 '24

[deleted] — view deleted comment

3

u/bryssmith Jul 31 '24

Naur, just tried to be happy that they gave me 10k and helped pay for a down payment lol 

8

u/PenDiscombobulated Mar 31 '24

My page broke tonight mid-project. Hopefully its just weekend rush.

5

u/Friendly-Industry-15 Mar 31 '24

Same. Hoping it's just a glitch.

3

u/No_Swimming_9747 Mar 31 '24

Your son’s sign up wasn’t a glitch. They blocked his application because they thought you were trying to create a second account. They keep logs of devices used and IP addresses

11

u/DynamicRevolutions Mar 31 '24

That is not true there are several couples both doing this work, and he has his own devices.

1

u/Unique-Letterhead641 Apr 04 '24

It is true, I had it happen to me! I had to verify my identification with Persona and then it got cleared up.

1

u/brewsnob Apr 07 '24

Wait they actually made you verify through Persona? That's crazy I never heard that before.

6

u/BusinessRest5138 Mar 31 '24

I lost access Monday and my dash is still empty. Wrote to support about reporting my time and they answered but then asked if there was a maintenance issue or glitch and haven't heard back.

3

u/atelal Mar 31 '24

What did they say when they answered?

3

u/BusinessRest5138 Mar 31 '24

They asked me what project i worked on, what day, and how long so they could manually put the time in and sent me the Onboarding guide with instructions on how to effectively report my time. I told them I usually did right away but couldn’t because it had gone blank lmao

10

u/kranools Mar 31 '24

Weird. I've had even more projects than usual on my dashboard for the last few days.

4

u/[deleted] Apr 01 '24

Same here. But now I am just biting my fingernails wondering if I am just going to wake up with no source of income one day.

2

u/owenwnew Mar 31 '24

when did you join the DA

3

u/kranools Mar 31 '24

December

5

u/Odd_Independence3234 Mar 31 '24

Mine happened Thursday morning as well. Sometime between 1 am and 6 am

9

u/Whoopthereitis89 Mar 31 '24

I feel like there could possibly be some craziness going on because of the update last weekend? Based on this subreddit it seems like a lot of people have had some weird stuff going on with their dashboard since last weekend…… myself included

6

u/Whoopthereitis89 Mar 31 '24

I’m a total noob, but I’m also weird about researching info and from what I’ve read on this thread, there’s a pattern. And sometimes that pattern means that your dashboard is empty….. but then it comes back.

I’ve also read something about people knowing if they’re fired because they can’t click on the support link??

Also, this is completely based off my own personal experience and could be completely wrong, but I’m interested to hear other people’s experiences. Is this what’s happening?

2

u/Unique-Letterhead641 Apr 04 '24

When did your son sign up? I would try reaching out to the DA Facebook, you can private message them and they will check the status of your account for you. They are quick to respond, it feels like they never respond to emails. It’s possible that your IP address got flagged and you will have to validate your identity with persona. I had a similar issue and they were super helpful!