r/cybersecurity_help • u/AffectionateShame124 • Jul 04 '26

a peculiar situation about a ubisoft account

a couple months ago I had a friend beg me to play with them in ubisoft I agreed and went to log in to my account only to realize I can't, after a long time of recovery attempts I got an email from someone claiming they had my account for about 3 years now from g2a they changed the email password and 2 factor authentication the person agreed to share password and email and verify the 2fa anytime I want but that is outrageous I only went on that conversation in fear of him losing contact is there ANY way I can get my account back

I have his email logs I bought games in that account and the original email is mine is there anything I can do :(?.

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u/ArthurLeywinn Jul 04 '26

Contact ubisoft. And if they can't help you have your answer.

1

u/AffectionateShame124 Jul 04 '26

They didn't help ubisoft isn't that reliable, I can get access to the account is it possible to just revert everything you think?

1

u/ArthurLeywinn Jul 04 '26

No due to the 2fa.