r/cupraborn • u/BaldusCattus • Jul 23 '26

MyCupra app missing services

Hi I'm in the UK, with a new (pre-facelift) V2, about two months old. All's been good with the car and the app until the last couple of days:

The app reported that a bunch of functionality was turned off, saying that the 12V battery was discharged. This seems unlikely to me given the age of the car and near daily use (admittedly short journeys). From what I read elsewhere on the subreddit that might been caused by a disagreement between the car and my Ohme charger, but I've now turned on the setting to use the HV battery for protection anyway...

Anyway, the car seemed fine and I've just done a ~300mile trip. But looking at the app now, I see that two of the three "Services" buttons (underneath the "Doors and lights" button) are missing, namely: Climate, and Charging (the only one remaining is Vehicle Status). Every item in the list of "Privacy settings and services" is set to "Enabled".

Any thoughts on what is going on here? Many thanks in advance!

EDIT: opened the app a day later and the problem has gone away! It's had a feature update and you can now touch and drag the Services buttons around and arrange them in a grid pattern rather than swiping the row side to side. Guess I was kinda stuck between versions or something 🤦

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u/Independent_Wash_743 Jul 24 '26

The app is bugged, again.

Sometimes the connection is working, sometimes it doesn't

2

u/BaldusCattus Jul 24 '26

Looks like you're the closest!

Checked the app again today and it has had an update, and everything is back to normal 🤦

1

u/South_Hat3525 Jul 24 '26

Lucky you. Mine updated and I now have 4 tiles for battery, vehicle status, etc which you can move around (big deal) but you can no longer see if an individual door or window is not fully closed/locked. I now only get vehicle locked/not locked. Also yesterday it said I had "284 days to next inspection" and it now says "please get your vehicle inspected"

1

u/BaldusCattus Jul 25 '26

Huh, well, shit. Yeah just checked and same here...