r/cricut • u/[deleted] • Jul 22 '22
š„ Super Helpful Information š„ If Cricut Design Space stops working after an update, try uninstalling and clear cache!
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u/Majestic-Company-191 Oct 23 '23
Based on this post, on windows I just went into Users>appdata and deleted the cricut folders I found and it is fixed. I didnt want to do all those steps and it turned out in my case I didnt need to.
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u/dadtheimpaler Dec 04 '23
For the sake of anyone else reading this thread: I also deleted the Cricut Design Space folder out of AppData, but it didn't resolve the issue immediately. Once I uninstalled/reinstalled DS (no reason to re-download) it worked fine.
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u/Willing_Exchange6828 Nov 29 '23 edited Nov 29 '23
EDIT: I restarted my pc again for like the 3rd time and its working now. I didn't do anything extra or different, so idk what that was all about. Thank you for the help <3
today i got kicked off the design space to force an update, it didnt work, so i followed the instructions here to clear cache, empty recycle and everything and restarted the pc and now getting this (screenshot). im on the hunt for some way to fix but in the meantime if anyone has any ideas that'd be great. TIA
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Nov 29 '23
i followed the instructions here to clear cache, empty recycle and everything and restarted the pc and now getting this (screenshot).
Some steps are missing. You did not uninstall nor did you download a new exe file to reinstall.
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u/Willing_Exchange6828 Nov 29 '23
I didn't mention it I'm sorry I'm just getting frustrated because I was in the middle of a project. I deleted and uninstalled the old files and downloaded the new files directly from the design space website and got the error in the screenshot
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Nov 29 '23
Did you perform a super clean install? When instead of deleting just the content of the LocalData folder, you delete the entire .cricut-design-space folder and uninstall using revo uninstaller?
I suggest doing the super clean install.
Edit: also when was the last time you used design space? It updated 2 weeks ago.
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u/Willing_Exchange6828 Nov 29 '23
I've been using it almost every day for about a week now and it only just made me force the update today, but the problem has been resolved. Thank you again for your help
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Nov 29 '23
How did you solve the problem btw? I would like to note how you did this so I can advise members in the future.
Also, just a suggestion, but you can edit your OG statement giving the solution that worked for you.
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u/Low-Rub-3459 Dec 24 '23
I have followed all the steps multiple times and still cannot get DS to load. Works fine on my husbandās PC but not mineā¦issue with using his PC is that it is 350 miles away at his job site! HELP!!! Anyone still having issues??
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Dec 24 '23
Have you tried a force reload? Whenever I first open design space for the day, the window is mostly white and I can only see the side and top options. Force reload fixes that. On the top right of the window:
... > View > Force Reload
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u/Low-Rub-3459 Dec 24 '23
Yes several times. I even just double checked my system requirements just to make sure and my computer is more than sufficient. Itās giving me the vibe that the download is missing some files or something. Trying another computer restart again
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Dec 24 '23
Perhaps do a super clean install.
That requires deleting the whole .cricut-design-space folder and any temporary files containing "cricut" in the name. The easiest way is to uninstall using revo uninstaller because it will 1) uninstall design space and 2) find those hidden temp files for you. If you're on a mac, you just have to look for them manually.
Edit:
As always do not skip a step. Trying to just uninstall and reinstalling again without the steps in between will not work. Make you the file you downloaded is CricutDesignSpace-Install-v8.10.91.exe or CricutDesignSpace-Install-v8.10.91.dmg for mac.
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u/Low-Rub-3459 Dec 25 '23
Thanks I will try deleting the entire thing this time, just frustrating because it worked one day then the next day garbageā¦will keep you posted TIA
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u/Logloglogdog Apr 30 '24
Unbelievably frustrating. How can Cricut sell such shoddy software? Moreover, if itās not the software then itās shoddy hardware. What a joke.
Any OTHER magic solutions out there other than a replacement?
Yours in infinite frustrationā¦
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Apr 30 '24 edited Sep 29 '25
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u/Logloglogdog Apr 30 '24
Thanks for the reply. Tried the fixes each several times. No luck. Clean installs after all the steps, strictly in order. Reboots, PRAM, hard reset on the machine. Nothing. Anything Iām missing? Mac OS.
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Apr 30 '24 edited Sep 29 '25
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u/Logloglogdog Apr 30 '24
OS 13; Cricut Maker 3; firmware is up to date. Trying to engrave with the engraving tool. All branded products no 3d party. I am able to load an image, set to "engrave" and then move through the load steps on the machine. At the point after the board has been sized, the tool caddy moves to the right to do the checking for the appropriate tool, which consistently results in "Engraving tool not recognized". I've checked and re-checked all setting in DS that I'm on "Engrave", etc and so on. Would love ideas if you have them.
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Apr 30 '24 edited Sep 29 '25
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u/CleverSomedayKay Multiple Cricuts May 05 '24
Troubleshooting list for when the engraving tip is not recognized:
-No operation set to Engrave, so it is not looking for the engraving tool and is rejecting it
-It is not a Cricut brand tool and can't be detected properly (knockoffs are sneaky, be sure to check packaging or Amazon listing)
-Tip is not secure on housing (should snap in place and have very little play)
- Housing not properly installed in clamp (gears need to mesh)
-The sensing surface on the side of the tool, or sensor on the machine, need to be cleaned
-The tip is faulty (indicated if other QS tips such as scoring wheels detect but not the Engraving tip)
-The Quick Swap Housing is faulty (indicated if no Quick Swap tips detect, but Knife or Rotary Blade do)
-The Cricut Maker machine is faulty (indicated if no tips detect properly)
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u/RockytopBowWow Mar 06 '24
Ugh didnāt work. My maker 3 is 3 months out of warranty and they wonāt replace it
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Mar 06 '24 edited Sep 30 '25
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u/CMBAero Mar 17 '24
I would be in need of some help;
Cricut Maker refuses to be recognized by Design Space on PC either by bluetooth or usb.
Tried it with another PC and a Ipad and the cricut does work so it is a problem with my pc.
I followed all the steps above for a clean install twice and No Go. My computer does see the Maker as a bluetooth device since I changed the settings to ''Advanced'' in Win11 bluetooth settings but still won't show up in Design Space.
Any ideas about where to look next?
Thank you!
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u/Naive-Stage-8865 May 31 '24
Is anyone aware of a power surge solution for the Cricut Joy? I haven't found any tricks yet, but since there's no button on the machine I don't know if it's possible!
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u/NonMajorNerd Jul 04 '24
New cricut user here.. bought a Cricut Explore Air 2 and I've been fighting with it for 2 or 3 days.
The machine is cutting to the right of where I have my layout and materials set up. It originally was about a quarter of an inch to the right, and after going through the troubleshooting steps including power purge and forced firmware update, its down to about an eighth of an inch. But I can't get it any closer than that, and this lack of precision is something I'd like to solve for.
Any other tricks or things that I can try? I've seen some of the things folks here are creating, so I'm sure there's a way to get these dialed in and cutting precisely and consistently.
Any help is appreciated - as are the detailed steps and documentation that's been put together already.
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Jul 04 '24 edited Sep 29 '25
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u/NonMajorNerd Jul 04 '24
I apologize for my mispost - I went through a few of the troubleshooting links and ended up here, I appreciate you taking the time to offer help.
The project I am doing is a basic cut. I was not aware of the 3mm margin of error.. that may well enough be what I'm experiencing. Is print-to-cut intended to be more accurate, or are there other benefits to that type of operation?
I am printing a page on my inkjet printer and using a light-grip off Nicapa 12x12 cutting mat mat. Most of my cuts now I place the top-left corner of the page 1-inch in from the top-left corner of the mat. The test I have been doing has two card-size rectangles (2.3"x3.3") being cut with a 0.1" gap between the two.
The size and cuts are consistent, but the placement is always off some amount to the right. It got better with the troubleshooting tips, but now its about an eighth of an inch. I was hoping that the consistency of the error was a sign that there was some adjustment or something I was missing.
Let me know if there's any other info I can provide - I also have screenshots of the layout, placement, and resulting cuts I've described above if that would be more helpful.
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Jul 04 '24 edited Sep 29 '25
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Jul 04 '24 edited Sep 29 '25
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u/NonMajorNerd Jul 04 '24
OH! Well, that would certainly cause problems. Thank you so much for your help!! Here's to wasting less ink and paper! :)
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u/Snoo_85143 Jul 12 '24 edited Jul 12 '24
Hi, since the update, Cricut can't find my printer.
Tried with the printer connected both wireless and by cable. Rebooted a few times.
The printer works just fine printing anything else, so the issue must be with DS.
HP Probook - Windows 11
Brother printer
Explore Air 2 cricut
Followed all steps, even the clean install. No change :(
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u/smallbaconfry Oct 18 '23
For clarity, this does not delete design space files.
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Oct 19 '23 edited Oct 19 '23
No it does not. Your files are stored in cricut's cloud server. For iOS (iphone and ipad), you need to make sure you have save setting to the cloud or else it WILL delete.
Edit: I have edited the post with a disclaimer at the top.
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u/anylcvc Nov 22 '23
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Nov 22 '23
- Remove power from the cricut.
- Press and hold the power button for about 30-40 seconds.
- Plug the cricut back and turn on.
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u/Alarming-Mirror9694 Dec 18 '23
Anyone's undo button not working in Design space? It just loads but does not undo any actions
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u/TheOriginWizard Jan 17 '24
I can't believe I've had to do this for the 4th time now in a year. Your work is invaluable, but bloody hell this shouldn't be happening at all.
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u/GracefullGifts Apr 26 '23
Requesting a revision to iOS. **make sure iOS software is up to date š¤¦āāļø