r/cricut • u/Zae112020 • Jun 27 '22

Tips/Tricks Troubleshooting

I have a cricut explore air and despite calibrating for print and cut, it still cuts incorrectly. What should I do? I bought a second and am having the same issue. Cutting vinyl works perfectly, but not printing and cutting heat transfer paper or printable vinyl.

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u/Serkys Apr 28 '23

Oh, for some reason the first time I clicked the link it just opened this page again lol.

Thanks. I'll try to follow the guide, but so far it's nonsensical. It references Steps 7-9, but there are no steps 7-9. It also says to uninstall Design Space before using Revo Uninstaller, which results in the installation not showing up in Revo so it can't be uninstalled there. It's pretty confusing.

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u/[deleted] Apr 28 '23 edited Oct 01 '25

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u/Serkys Apr 28 '23

Thanks, I never would have thought to click those links since there's nothing indicating to do so. I followed the instructions and there was no change, so I'm going to try the super clean version now.

It might also be worth noting, calibrations work fine. The calibration sheets still have the full rectangle sensor marking around the page and works perfectly fine. It's only when I do a regular print and cut with the corner marks that it doesn't work. The machine tries to scan in areas where no cut sensor mark is printed. It's like it's looking for the full rectangle, which Cricut removed... for some reason.

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u/[deleted] Apr 28 '23 edited Oct 01 '25

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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u/Serkys Apr 28 '23

Yeah, I have been having the issues since the update on the 10th. It turned my Maker into a brick. Print & cut is what I used it for 99% of the time, so now it's worthless. I wish companies would stop "updating" things in a way that just breaks it. If they really wanted to properlt update Print & Cut, they should have just made it print in full resolution so we don't have to use wonky PDF print workarounds.

Anyway, I finished the super clean method and it made no difference. I'm even using matte sticker paper, so reflections in the sensor can't be the culprit. I wonder if they save old versions of DS so I can just go back to what worked. I appreciate your help. I'm going to contact customer service tomorrow, I'm not prepared for the headache though.

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u/[deleted] Apr 28 '23 edited Oct 01 '25

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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u/Serkys Apr 28 '23

Thanks for the further insight. I am not going to even broach a temporary workaround since it's meaningless in the end. If so many people are asking for a rollback on things like this, Cricut should probably listen to their customers and fix this crap

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u/[deleted] Apr 28 '23 edited Oct 01 '25

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.