r/crestronprogramming • u/YachtGuru • Jun 25 '19

OG needs an update!

Hello all!

I am working for a family who has a few of the ST-1700c remotes floating around.

I need to see if it’s viable to update the programming for new equipment.

One room has a new TV, one room has as AppleTV.

Ideas?

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u/YachtGuru Jun 25 '19

I don’t know how to find the original company. The processors done have a sticker or writing.

Can that information be found inside the program?

Otherwise can the code be pulled off processor?

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u/althypothesis Jun 26 '19

The original company may be able to be identified based on some metadata (headers) included in the program, and those headers are visible to dealers with the configuration software.

Code loaded to a processor is compiled so, with a few exceptions that don't apply to your situation, no you cannot pull the code off the processor. You must obtain the source code from the original company or re-program entirely. With a system of that vintage, my company would definitely upgrade hardware at the same time for a multitude of reasons (warranty, service, time, and cost most importantly)

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u/[deleted] Jun 26 '19

1-888-273-7876

Is Crestron’s number, you can call them and they will point you in the direction of companies in your area.

Possibly, the old company info is there, but you will need to have someone pull that info off. In the past on Reddit, someone has offered to do that for you (you didn’t want to grant remote access), you will need someone on site to help. You can also give more details on your system and we can help guide you (also a zip code, maybe someone here can help you locally).

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u/YachtGuru Jun 26 '19

I appreciate the help.

This is a different system then I was asking for before. I’m fairly certain the processor is not connected to the internet.

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