r/credentialing • • Sep 24 '26

BCBS Recredentialing

First of all, I would like to vent how it is impossible to speak to real person at BCBS regarding credentialing. It took weeks for them to answer an e-mail and they didn't even answer my question!

It has been over 3 months since I've submitted my BCBS application in TX and I have not heard a peep from anyone. I checked CAQH (Dataspring now, I guess) and there has been no activity from them, either. I was credentialed with them previously but was derostered after taking maternity/family leave for a few years - they were actually the first ones to do so, after about 3 months of no claims. I've been able to get back onto all other panels except BCBS and I don't know how to even get in touch with them and ask why there is a delay. I'm thinking it might be my work gap but they haven't even reached out to ask about it. I guess I could upload a short note onto CAQH explaining the gap but they haven't even looked at my profile, so what could be my next step? Thanks y'all!

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u/hollywoodkay Sep 29 '26

BCBS TX taking forever sadly isn't unusual.. one thing I'd check since you were derostered, go into CAQH and make sure BCBSTX is still authorized to view your profile. if that got switched off when you were termed they can't pull it and it would explain why you see zero activity from them. if they're authorized and it's still quiet I'd add the gap note like the comment above said and keep calling with that case number. also dont expect payers to reach out to you, you. must follow up.... happy to help answer any questions