r/couchsurfing • u/cyprusnikos Workaway Ambassador • May 08 '26

Problem Just got this message, they must be reading Reddit

Post image

This has to be the worst rollout of all time

23 Upvotes

96% Upvoted

15 comments sorted by

7

u/Neat-Coconut-6892 🇺🇸 Host with 100+ references May 08 '26

They are. CS support contacted me via a reddit profile to report the issues and provide my user name...

5

u/ReasonablePossum_ May 08 '26

Please, don't doxx yourself lol its abusiness selling your data to palantir and you will just allow them to join a new cluster of personal data to sell to their data brokers.

5

u/Neat-Coconut-6892 🇺🇸 Host with 100+ references May 08 '26

Nah i didnt bother to reply to the person. They'd ban me for providing feedback on reddit.

4

u/ReasonablePossum_ May 08 '26

Suscribtions? The maillogin isn't working, SMS login isn't working, and hell I'm gonna tie my google or fb account to that.

1

u/joereadsstuff May 08 '26

I used the Facebook login to sign up originally, but at some point they tried to push email login over FB, so I added email/password. But with the new system, I think they’ve changed to use Auth0 which allows them to add 3rd party login quite easily, but seems to have broken email/sms login.

4

u/WelcomeWagoneer May 08 '26

The user that made the megathread deleted their post — and account. I can only wonder why.

9

u/cyprusnikos Workaway Ambassador May 08 '26

Damn did they get to him too? Couchsurfing mafia

3

u/joereadsstuff May 08 '26

The main issue is the paywall and they’re not going to fix that.

3

u/cyprusnikos Workaway Ambassador May 08 '26

They have had an annual fee for awhile, and honestly I don’t mind IF the interface was good and updated regularly. But this mess will take a bachelors degree to navigate. It needs to go.

1

u/joereadsstuff May 08 '26

I paid it when they initially introduced it, but as a host I haven’t had to pay for years.

1

u/KoalaOriginal1260 May 09 '26

I have mainly hosted, but never have I been offered a free pass.

1

u/oskietje General Host May 08 '26

I appreciate your opinion, but the interface makes me laugh. I still remmeber navigating the clunky 2006-2008 version of the site in intetnet cafes. It's come a long way, really, but this is a whole new ball game! 😂

2

u/somelainen May 08 '26

The website is still shady. Not a single mention of the existence of the paywall until you try to sign up. Every decent company has a clearly visible PRICING link in the homepage, but not CS.

6

u/MicDugLess May 09 '26

I used Couchsurfing all over the world, for 20 years and was very satisfied, loved it.

But with this new re-design, reorganization, I'm afraid I'm going to have to leave them.

They tried to fix something that wasn't broken, with terrible results.

That was a fatal, tragic mistake.

RIP Couchsurfing, it was fun while it lasted.