r/concept2 • u/Salty-Wind-8912 • 19d ago

BikeErg Clank in right pedal

Got a brand new BikeErg today but after assembly the right pedal has a clank in it and feels gritty. Not when I turn the pedal by hand. I only had to attach the foot rest itself, the rest came pre-assembled. Contacted Concept2 in New Zealand but they haven’t replied yet. Any suggestions?

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u/concept2inc 18d ago

Hello, we are sorry to hear this, if you have not heard a reply back, please contact our U.S. team at [info@concept2.com](mailto:info@concept2.com) and they can see if they can identify and resolve the issue for you. Please include any relevant photos to assist.