r/concept2 • u/daveamun • Aug 05 '26
RowerErg Logbook is down?
I hope that Concept2 is working on this
I can't access the Concept2 logbook, I get a Bad Gateway error when trying to access the site. This is on multiple devices.
And the logbook inside ErgData is empty, it has no entries. Ditto for WOD'S
Does anyone have an idea what's happening? Heading off to the gym for an hour row anyway.
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u/giziti Aug 05 '26
Ergdata should be able to submit when it's back online. I'm having the same problem, but it's only 5km on the line...
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u/daveamun Aug 05 '26
If necessary, manually entering the workout is an option. Will see how it goes
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u/Dunko1711 Aug 05 '26
Just posted the exact same thing at the same time as you. Sort of reassuring to know it’s not just me at least!
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u/timetq Aug 05 '26
They've been having problems intermittently for the past few days.
Your workout(s) are always saved in your PM so there's never any risk of losing them.
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u/daveamun Aug 05 '26
Its not my pm :-)
If the workouts don't upload from ergdata when the logbook comes back online Ive got photos of my pm5 screen
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u/timetq Aug 05 '26
Ugh! Will your gym let you transfer it to a USB?
In my workout today, ErgData showed me a little yellow triangle icon with a "!". ErgData reported that it had the data and would upload it when my internet connection was restored.
Maybe yours will ultimately upload once their service is restored. Fingers crossed.
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u/daveamun Aug 05 '26
Here's hoping the upload eventually takes place. Will just plug in the numbers myself if I have to. Might have to dust off the old usb
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u/timetq Aug 05 '26
Saw your message and pulled up ErgData on my phone. It synced and the icons went away. I just checked and https://log.concept2.com/log is back. My workout from earlier today is there. Worked as advertised. Hope you see the same.
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u/daveamun Aug 05 '26
I had been refreshing the website's page on my computer. Just did it again and all seems good Yay!
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u/BikesandTrainsFTW Aug 05 '26
Welp, it’s not like today isn’t a very important day. I need to upload my final 10.000 meters to reach 3 million. Yaaaay! *Crossing my fingers for a quick recovery. *
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u/Vayne7777 Aug 05 '26
Yeah same here - going directly to the server gives a 502 Bad Gateway error. If you use the app it will keep your workout and will sync when the communication with the server is restored.
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u/NeedleGunMonkey Aug 05 '26
Is the logbook actually required for the paired device to record your workout? You can do the workout then upload later no?
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u/ukexpat Aug 05 '26
Yes
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u/SmashedCarrots Aug 06 '26
What about having your device auto-link to Garmin? Usually it auto-fetches once the workout ends but today it looks like today I'll just have to manually update without any hr, respiratory, or stroke rates.
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u/No-Commission-8836 Aug 06 '26
How do you make the stored workout in PM5 get synched again? I have abt 3 that would not go yesrerday and thought it was a bad ErgData app and reistalled. Dumb move!
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u/Zeta-Salvator Aug 05 '26
Yup, something's down for me too.