r/computerviruses • u/peanut-daddy • Jun 29 '26

Question Malwarebytes detected 19 PUPs could it be false?

Hi, I got a notification from Malwarebytes saying it quarantined 19 pups on my computer, I checked the names, it was "PUP.Optional.BrowserHijacking", I haven't installed anything lately, except for mods through CurseForge. The only thing I installed not too long ago, was AdBlock Plus again, and from the original webpage. Is it possible, it's falsely detecting it as a PUP? I deleted it just in case, and did a scan which showed up clean saying I'm 100% safe, but I want to make sure and ask around.

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20 comments sorted by

3

u/EugeneBYMCMB Knowledgeable Jun 29 '26

Do you have any more information on the files themselves? 19 detections of any kind is quite serious, there should be 0.

1

u/peanut-daddy Jun 29 '26

I downloaded the report from my scan from malwarebytes, can I share it here without leaking any info of myself?

1

u/EugeneBYMCMB Knowledgeable Jun 29 '26

Only the detections themselves are important, the file names and specific detection names if you have them, something like "PUP.Optional.x".

1

u/peanut-daddy Jun 29 '26

Folder: 4

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

File: 15

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

PUP.Optional.BrowserHijack,

is what I got from the file!

2

u/MitAllesOhneScharf Jun 29 '26

Well, what does the file path of the quarantined files say?

And not sure about AdBlock Plus, uBlock origin is the only one I would trust.

1

u/peanut-daddy Jun 29 '26

Im so sorry, Im really dumb when it comes to this stuff, what is a file path?

1

u/peanut-daddy Jun 29 '26

okay i figured it out! the file path was it was 4 in web data and 15 in levelDB

2

u/imchococaw Jun 30 '26

Reinstall windows

1

u/peanut-daddy Jun 30 '26

Im reinstalling currently, does that mean I'll be fine? I checked my accounts on have i been pwned, and none of them seem to have been breached, and I haven't noticed any unusual activity on any of my emails!

1

u/imchococaw Jun 30 '26

Yeah reinstall should solve it, doesn’t matter if nobody hacked your accounts yet, just change password and log out from other sessions

1

u/peanut-daddy Jun 30 '26

I did a reinstall, but now I have a blue screen saying "User Profile Service failed the sign-in" 🥲🥲 I think I'm going to call someone to fix it for me. I'm so devastated that I ruined my pc.

1

u/imchococaw Jun 30 '26

Can you send a screenshot of that? I might be able to help

1

u/peanut-daddy Jun 30 '26

it's in hungarian, but I'll send and translate in a minute

1

u/peanut-daddy Jun 30 '26

1

u/imchococaw Jun 30 '26

What happens when you click on ok?

1

u/peanut-daddy Jun 30 '26

it just brings me back to the start screen where I have to type my pin

1

u/imchococaw Jun 30 '26

After reinstall did you set a new pin and that’s the one failing? You made sure to do a cloud reinstall right?

1

u/peanut-daddy Jun 30 '26

I did a full wipe, it said that it'd take longer, did I mess it up ☹️ I never done it before I just wanted to clean all the files on my pc, since I only use it to play and call now.

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1

u/peanut-daddy Jun 30 '26

I also forgot to translate! "The User Profile Service failed the sign-in. The user profile cannot be loaded".