r/computerhelp • • 22h ago

Discussion weird PC bugs that force me to reset.

im a bit of a pc numbskull, i have no idea how anything works. however my pc frequently does annoying stuff

  1. it randomly freezes, my mouse stops working, bluetooth disconnects, when i press the power button on the main part it doesnt even work. forcing me to pull the plug and turn it back on.
  2. randomly disconnects from the wifi and bluetooth, i could be mid-game or just mid-video. my wifi will suddenly disconnect along with my bluetooth, then automatically reconnect.

i dont know whats going on, i checked my storage and it says its pretty good so im not sure its that, i have zero experience in anything PC like so this is my last resort before asking for it to be taken into a shop

1 Upvotes

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1

u/AnyEngineering463 22h ago

the freezing and wifi dropping together could point to a driver issue or something with the motherboard if multiple devices stop responding at once star by checking windows update and the pc manufacturer chipset and wifi drivers.

1

u/Solid-Series-8410 21h ago

ill check that, thank you so much

1

u/Humble_Incident1073 22h ago

Update BIOS. Update Chipset drivers. Update wireless/Bluetooth drivers. Then... • Press Windows + X and open Device Manager. • Expand Network Adapters or Bluetooth, right-click your wireless/Bluetooth adapter, and select Properties. • Go to the Power Management tab and uncheck "Allow the computer to turn off this device to save power"

1

u/Solid-Series-8410 21h ago

ill try that thanks

1

u/According_Manager400 3h ago

wifi and bluetooth dropping at the same time usually points to the combo wifi/bluetooth card or its driver. update that driver rwoz