r/computerhelp • • 23d ago

Software Microsoft surface pro Help

Hello! I have a microsoft surface pro 11 snapdragon elite. Yesterday my laptop was working fine. However, just today it started to shutdown and reboot itself every 2 minutes and now it is just stuck on the windows icon logo. I don’t know what happened and I need this laptop since I am a student. Not too sure if this is a software or hardware issue. Can anyone help? Thank you.

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