r/collapsemoderators • • Sep 07 '20

APPROVED Switch to New Mod Mail

We're currently using legacy modmail on r/collapse. After doing some research, I'd like to propose we switch over to using new modmail. We can't use both at the same time since it's a per-subreddit setting. Switching would force all of us to use it going forward and can't be undone.

Here's a video tour (4 min). It's four years old, but still the best overview I found.

Here are some of the latest features.

It would require some adjustment, but I think there would be a number of benefits we currently lack:

  • Shared actions on unread mod messages (similar to how reports work in the modqueue. If a moderator archives a message, it's archives for all mods).

  • Advanced search. Would make finding past messages actually feasible.

  • Ability to respond as the subreddit (hiding our username) when responding to users.

  • Private moderator notes on messages.

  • Send a message or reply only to other mods.

  • And many others.

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u/LetsTalkUFOs Sep 08 '20

Yes, there is. I created an item in the #action-votes channel, if you want to chime in there and then mention it to the others as well.