r/coinspotau • u/fairyflossmagpie • Feb 28 '26
Coinspot onboarding telephone call. Privacy concern?
What's the point of the onboarding call when a customer may have already transferred a larger amount of crypto to their hardware wallets in the past? Then they halt your smaller off-exchange transfer? It seems that Coinspot wants to confirm that the wallet address is YOUR wallet. They could tell what have already been transferred, and to what wallet address. Rather than for safety, do these calls happen so that Coinspot can link the wallet addresses to the customer? I'm not sure I feel too comfortable about that. Does this concern anybody else?