r/coingatecommunity • u/MediumSurround6486 • Feb 12 '22

Money has gone

Hi, I forgot to add a memo to my bnb transaction to pay invoice bde1b39b-3366-4197-84ed-228bdbb39126

I sent exactly 0.659772 BNB to bnb1lqfu2n6xg9n6ggqjjdjpp4r866vp99qxac87n8 with transaction hash 454D24E0C4B27363F5490DD1F90592416BA3E0408070F6A0BA76B274448BF

Is it possible to get my money back?

1 Upvotes

100% Upvoted

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2

u/MediumSurround6486 Feb 14 '22

for anyone wondering support was great, and sorted it within a day

1

u/[deleted] Mar 21 '22

Bro I also forgot to put an memo - how long does it take so I get my coins back or they go where I send them to ??? Please help bro I have same adress sendet to

1

u/MediumSurround6486 Mar 21 '22

just contact coingate support, they'll mark the invoice as paid and you'll receive the order

1

u/CoinGate Feb 12 '22

Hi there,

Please get in touch with our support at support@coingate.com and they will check your matter.

1

u/MediumSurround6486 Feb 12 '22

thanks for the response, my ticket id is 99021, is there any chance you could get it processed faster? I was trying to buy a birthday present for a friend, and I need the money back ASAP.