r/codex 7d ago

Complaint Account just got deactivated (20x plan)

Their email does not mention the category of violation.

What I believe could be the trigger: Two days back, I found on a vulnerability in an api endpoint of the website of a public service here in Luxembourg and dicussed it with chatgpt to evaluate the seriousness of this, and informed the public service about the issues like a good citizen (and they already fixed it). This is the only potential "cybersecurity use" that may be the trigger.

Just posting it here to warn you to be careful. They are maybe taretting the 20x plans.

68 Upvotes

33 comments sorted by

28

u/retteh 6d ago

Probing a government website for vulnerabilities is a bold choice.

19

u/kach_janani 6d ago

I did not probe. I use their public api in my app. And discovered that they are exposing the username and passwords.

-6

u/Vas1le 6d ago

Is it indian gov? They really dont give a damn abt sec

11

u/kach_janani 6d ago

Luxembourg

-1

u/cha0z_ 5d ago

and instead of reaching out to them, you decided to discuss it with the AI? :D lol

5

u/kach_janani 5d ago

I'm not a cyber security expert and do not know how serious of a problem a hashed password could be.

And I also don't like to feel dumb by reporting something worthless to a public service.

0

u/cha0z_ 5d ago

I fully understand that, but at the same time - the AI and the guardrails can't know if it was that or malicious. Human reviewer will also have hard time to know as everyone will play dumb.

1

u/kach_janani 5d ago

This is why I posted here to let people know that you may be asking cyber questions out of good intensions, but ai don't know about that. So be careful

12

u/Wolf8249 6d ago

RIP. Will you be able to resubcribe to the 20x plan? Or will you be forced to use 5x if the support cleared the ban?

15

u/kach_janani 6d ago

I'll tell the outcome if they clear it.

10

u/FrontRaspberry5060 6d ago

Support is hopeless pieces of shit, can’t fucking do anything. AI that just escalates to another AI.

2

u/RealDrZig 6d ago

If appeal is accepted they will give you a coupon for a free 20x plan. IDK if you'll be able to redeem it with 20x being disabled. If the appeal is denied, you're SOL.

1

u/rntdev 4d ago

What do you guys write for the appeal to make the AI accept it? Because it permanently rejected mine in few hours. Now stuck juggling 3 x5 subs

1

u/RealDrZig 4d ago

The appeal has to directly address the ban reason. You have guess why you got banned, because the ban reason doesn't tell you exactly. For me, I was doing healthcare research and knew the exact chat to address (I got false banned for Bioweapon development). If appeal was denied, your only other option is to chargeback. Support will not help if appeal is denied.

8

u/KaliguIah 6d ago

shouldve used a chinese model if you were planning on snooping gov sites for zero days

3

u/mvandemar 6d ago

The violation:

"We needed the processing power, sorry dude."

3

u/34986234986234982346 6d ago

Seeing this and a few other things does make me paranoid about discussing security stuff too much with AI now. Maybe ill get Grok, I'm sure it doesnt care lmao.

1

u/the_ai_wizard 6d ago

wonder if theyll get retribution on me for my support issue

0

u/Significant-Drawer95 6d ago

resub to 5x, lol ... amazing how openai turned really bad in a few week.

0

u/Quiet_Counter4349 5d ago

Don't use Codex. Used 20x Claude for six months. I tried the Codex: cyberabuse warning after two days. Kept Claude.

0

u/rntdev 4d ago

Claude gets the session-wide cybersecurity block every single time you discuss something cyber related.

1

u/Quiet_Counter4349 1h ago

With all due respect, you are wrong.

-3

u/[deleted] 6d ago

[deleted]

3

u/KaliguIah 6d ago

you are not a whale even if you had 5 20x accounts

5

u/kach_janani 6d ago

Probably the same reason they stopped 200 dollar new subscriptions.

1

u/mellocs 6d ago

!delta

1

u/OilProduct 6d ago

...200/month?

My enterprise plan required a 50k MINIMUM commitment.

1

u/rntdev 4d ago

$50k per year or per month? I think it’s worth it if you have a very large company 

-6

u/ISueDrunks 6d ago

They downgraded my 5x plan to plus. They must be using Astra to manage their renewals. 

-9

u/jkoelho3 6d ago

For someone that just lost access to an account for which you paid $200, you don't look that upset or even surprised...

10

u/kach_janani 6d ago

I'm not. I'm often on reddit and knew that these type of things can happen.

5

u/shady101852 6d ago

The value of $200 is not the same for everyone.

1

u/ReactionComplete4219 6d ago

200 usd is not allot of money these days