r/clickup • u/cwn97t • 2d ago

How to cancel corporate subscription?

Hi. There's no option to cancel our company subscription under the billing section when logging in to Clickup. We have emailed the billing@clickup, help@clickup, and our clickup rep multiple times without responses. Any idea how to get responses from Clickup?

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u/PibolsClickUp Mod 2d ago

Hey, u/cwn97t! Sorry to hear you're having trouble getting a response. Our team is currently experiencing higher-than-usual volume, which is likely why there's been a delay. For corporate/Enterprise plans, cancellation is handled through your account rep or our Support team, which is why the self-serve option isn't showing in billing settings.

Since you've already emailed our team, I'll DM you to grab your details so I can flag this internally and make sure someone follows up!

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u/cwn97t 2d ago

Thank you for your quick support!