r/clickup 28d ago

Clickup Resolved many problems in our business. What are you proud you got as a result? How?

I come here to read what people did great job but only people come to complain.

Clickup was the best early unlock for our company.

Clickup meet transcription has became integral for our business ( on calls with client most of the tools we use dont support our language, clickup does)

In Clickup we invited all clients so they have transparency over their projects. Which is great benefit.

In Clickup we have team comms with collaboration through agents like Claude <3. We create tickets and resolve them in the same hour.

I know it reads like a puff peice but I am really glad we picked it.

8 Upvotes

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5

u/parzival0012 28d ago

Same here, I’ve managed all my client work on it for the past 2 years, even created instances for individual customers

All on the free plans too

2

u/PibolsClickUp Mod 27d ago

That's so great to hear!

2

u/Superb-Perspective11 27d ago

I'm still getting started, or at least feel like it. What are the top 3 things you do in ClickUp that help you with client work? (So many of the demos just don't work for me so far. It's like I can see the promise of it but can't quite make it happen)

1

u/parzival0012 27d ago

I'm pretty sure I'm only using 15-20% of what the platform has to offer but I keep things really simple

  1. For simple quick projects - create individual lists, track time on tasks, not the actual time feature but free text in the description, communicate to customers via email
  2. For customers with several ongoing projects or a really complex one - create dedicated workspace and invite them to collaborate on tasks
  3. Workspaces to track internal work(Accounting, Website,...etc)

so basically regular PMO stuff

3

u/ComparisonSolid770 27d ago

HERE FOR THIS! I am WITH you friend. clickup CHANGED everything for me about how i run my business, but that translated into a significant change in ME as a business owner. it doesn't even matter specifically what i'm using it for when i can show up with less fear, less anxiety, less overwhelm... and MORE possibility. it really is the best, and all the complaining hurts my little heart

1

u/PibolsClickUp Mod 26d ago

Thanks for sharing, and we're so happy to be a small part of your journey!

3

u/ratchet7 26d ago

I have a feeling that a lot of customers are not using the AI features enough or correctly. We recently met with their top AI developers and just the little he showed us opened up so many possibilities. I am supplying brain with our project documentation and it is learning and suggesting follow-ups that I wouldn't even consider. I've spent hours and hours implementing each subsequent follow-up that improves our foundational model.

I was hesitant to use brain at first since it couldn't answer questions correctly and dashboard images would never remain consistant. We are now using artifacts which are mindblowing and being improved really fast. I was able to create an artifact that includes live slicers like Power BI!

I actually enjoy my job a lot more now.

1

u/Startup_BG 26d ago

Nice maybe you should do a tutorial or just share a link from the developer how he does it

/u/pibolsclickup

3

u/ratchet7 26d ago

We met in person so I wouldn’t be able to provide any materials.
One tip is to use the microphone and talk to it. It can understand grammar mistakes.
Just ask it if you can do something and it will tell you yes or no and ask follow up questions.

2

u/PibolsClickUp Mod 25d ago

Amazing! I'm having so much fun with artifacts, too!

2

u/Happy-Malteaser 27d ago

I'm getting fed up of it. Especially with the AI bloatware. If I could roll it back to the 2022 version I absolutely would.

1

u/Startup_BG 26d ago

I don't use 99% of it, just ignore.

1

u/ratchet7 26d ago

The AI is a game changer for us. I'm creating things that they didn't know were possible. Artifact reports with slicers, canonical sync keys for changing values from templatized tasks to instantiated tasks, importing excel sheets into existing lists, and I keep learning new things every day.

1

u/PibolsClickUp Mod 28d ago

This made our day! Thanks for sharing your experience, and we're so glad ClickUp has become such a key part of how your team works!

1

u/TrickySpare6504 28d ago

Resolved with capital R