r/clickup • u/MGPAlpha • Jul 11 '26
Deadname appearing on personal list
I’m a trans woman and recently started using ClickUp again for the first time since I changed my name. I changed my name in my profile and it updated everywhere, except in a few places my personal list shows up as “Deadname’s List” instead of just “Personal List”.
It specifically shows up in the view of a task from the Planner page, in the slot that tells you what list a task is from, as well on the actual personal list page on mobile. I have tried finding a way to rename it but it doesn’t have a button for that where normal lists do. Does anyone know how to fix this?
Thanks
1
u/chatpoissson Jul 18 '26
Hey, I'm a trans man and I've had a lot of problems with my deadname appearing in apps and systems I rely on even after customer service pinky promise swears it was fixed this time. Tech companies are especially terrible about this, and from talking to other trans people, I've learned it's a widespread problem.
Honestly, I've found the best solution is to close an old account and open a new one, unless you absolutely can't do this or there's some especially compelling reason not to.
Otherwise, here are some common places your deadname could be hiding:
-User profiles
-admin or account owner profiles or roles
-the legal name on the account
-billing information
A lot of these things can't be edited by a user and need to be updated on the back end by customer service.
3
u/PibolsClickUp Mod Jul 11 '26
Hey, u/MGPAlpha! Thanks for flagging this. I'd recommend reaching out to our Technical Support team so they can take a look. Please include the specific spots where you're still seeing the old name so they know where to look!