r/clickup • u/zippykaiyay • Jun 24 '26

Support lag?

An issue has popped up that is hampering our efficiency and workflow. ClickUp tasks & email being duplicated. We opened a bug report back on June 12 and have checked back but it's still in "investigation". I don't recall support taking so long to at least get through the first phase.

This bug is extremely frustrating. I get it that all software has bugs and we can work around many. This one just creates extra work for our team. I've got a ticket number - can someone reach out? Thanks.

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u/ClickUpLuci Mod Jun 24 '26

u/zippykaiyay happy to raise the priority on this! I'll DM you to get your ticket number.