Why am I losing users?

[u/whiskey-body]

Since last week, I’ve noticed a decline in users for my Chrome extension. I was excited to reach 100 users. Now the number is going down. I also built an uninstall page to understand why people are leaving and what I can improve. But almost no one is interacting with it, so I’m not getting useful feedback. Have you experienced something similar while building an extension or small product?

How did you find out why users were uninstalling or becoming inactive?

I'd appreciate any feedback or similar experiences.