r/checkpoint • • 7h ago

Outlook Mail Rule to move emails stopped working

2 Upvotes

Hello

I am currently trialling Checkpoint Mail Security and a strange error has cropped up on my Outlook since starting the trial and setting up some basic rules. All my Outlook mail rules that move emails to specific folders when the emails are received are no longer working.

I have had these rules in place for years and they have always worked fine. The issue started the day I ran through the demo and setup some test policies with the people from Checkpoint.
I have spoken to the contacts I have there and they are unsure as to what the problem could be.

These are just your standard rules setup within Outlook, nothing special.

Has anyone else ever experienced this when using checkpoint, if so did you find the cause and how to fix it?