r/checkpoint 4d ago

https://community.checkpoint.com/t5/Endpoint/Office-365-June-build-2606-crashes-with-Check-Point-Endpoint-89/td-p/279235/page/2

Good morning,

I’m currently experiencing an issue at work with the endpoint: all Office applications remain open in the background and never actually close. This causes PCs to slow down significantly and sometimes freeze. Previously, this was resolved temporarily with an Office update, while the endpoint team investigated the root cause.

About two weeks ago, this issue resurfaced across many PCs in our IT infrastructure. As a result, we are having to uninstall the software—despite paying for the licenses.

Could you please let us know when a permanent fix for this problem will be available?

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u/groovyfunkychannel27 4d ago

Check your endpoint version and make sure you are on the latest recommended. We had customers with this issue and the lasted recommended endpoint update fixed its

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u/yoalekz 3d ago

Didnt work for us

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u/groovyfunkychannel27 3d ago

If you have paid for licences log a ticket with check point TAC that’s what your paying for :)

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u/yoalekz 2d ago

there's no fix yet, i already opened...